Senior Information Technology Planner/Implementer

To obtain a position in the field of Information Technology where I can further expand my knowledge and provide efficient use of my computer skills.

2009-current
MINISTRY OF PUBLIC HEALTH, REPUBLIC OF LEBANON
Technical Support: Hardware/Software troubleshooting, installation, and maintenance.

2003-current
ARAB OPEN UNIVERSITY
Computer Instructor: tutoring TU170 (Learning Online Computing with Confidence), T171 (You, Your Computer and the Net), GR100 (Essentials of Computer and Internet Tools, T175 (Exploring Information and Communication Technologies, MT262 (Putting Computer Systems to Work/C++), CS490 (Selected Topics in Computer Science/Database), and T471 (Telematics, Senior Project)

2004-current
SIDANI TRAINING CENTER.
Computer Instructor: ICDL (International Computer Driver License), Microsoft Windows, Microsoft Office(Word, Excel, Access, Power Point, and Front Page), HTML and Internet.

2003-2004
SIDANI & CO.
(Certified Public Accountants and Business Consultants)
Network Hardware/Software support / troubleshooting, installation, and maintenance.

1995-2002
DALBANI CORP. OF AMERICA(Wholesale/Retail Electronics & Computer Parts)
-AS/400 System Operation: Backups, day/month end, report generation.
-Network support/troubleshooting, controlling devices/jobs.
-Preparing product images and description for the website.
-PC Support/Troubleshooting: Hardware/Software troubleshooting, installation, and maintenance.
-Graphic Designer: Worked in a multi-operating system environment (Mac, Windows, OS/400) to output catalogs & flyers using PageMaker, QuarkXpress, Photoshop, and Illustrator. Duties include: item description, digital photography, layout, and file preparation for the Service Bureau/Printer
-Telecom Administrator: Administering Lucent Definity Prologic Switch and Intuity Audix Voice Mail System. Station programming, call analysis report generation, new users training. Telecom Hardware/Software purchasing.

1993-1995
LOYOLA UNIVERSITY MARYLAND
M.E.S: Masters of Engineering Science in Computer Science.
Baltimore, Maryland, U.S.A

1990-1993
LEBANESE AMERICAN UNIVERSITY
B.S.: Bachelor of Science in Computer Science.
Beirut, Lebanon