Market research executive with appx. 2 years experience in The Nielsen Company and 1.5 years experience in Telenor Pakistan

To find a position where I can develop my managerial skills further and be an effective team member

The Nielsen Company Pakistan: Research Executive, April 08– till date
Major responsibilities include:
•Business Development
o Identifying clients
o Making sales pitches
•Client Management
o Work as Client interface and custodian of the client’s interest
o Document project status weekly for clients
o Providing client focused solutions and measurable results
•Project Management
o Development of project proposals
o Planning and budgeting of projects
o Complete execution and monitoring of projects
o Data analysis to generate insights
o Presentation of results to clients
•Developing Study Design
•Training of the data acquisition teams
•Monitoring the data acquisition and coding activities
•Report writing
•Warid Telecom
•Tetrapak Pakistan
•Zong
•Shakarganj Foods
•Servis shoes
•ICI Pakistan
•Pakistan Tobacco company
•Emaar Construction
•Nippon Paints
•LESCO
•Metro Pakistan
•Azgard9
•Wateen
•Brand health tracking
•Consumer funnel tracking
•Segmentation studies
•Trackers
•Product Testing
•Usage and Attitude (Knowledge, Attitude and Perception Studies)
•Ad Testing
•Communication Effectiveness
•Media Habits
•Customer satisfaction surveys ( Using eQ Nielsen proprietary tool)
•Telephonic tracking surveys
•Received appreciation from the Director and MD of Nielsen Pakistan and Nielsen UAE upon winning studies and business development
•Coo champion of Nielsen proprietary tool @work suite
•Nielsen’s Branded Proprietary Tools

Telenor Pakistan : Customer Relationship Officer , February 07– till April 08
Major responsibilities include:
•Handling queries of Telenor customers via inbound calls.
•Providing help with FCR (First call resolution) and going extra mile philosophy.
•Providing product/service information, resolving network related issues and forwarding complaints to the concerned units.

Union Bank : Customer relationship Officer: April 04- till October 04
Major responsibilities include:
•Sales and after sales services Amex card department, queries related in walk in center

• MBA (Marketing) From Institute of Management Sciences
• B.A. (Economics, Journalism, Statistics) From Punjab University
• B.C.S (Premier College Lahore) affiliation with Punjab University

• CNNA, CCNP & ISP Setup (Corvit System)