Dependable teamplayer

A non '9-5' position overseas in the Oil industry - manual labour definitely an option

WORK EXPERIENCE



July 2008 – present : DuPont de Nemours

Customer Service Representative

Order-to-cash responsibilities, complaint handling & logistic support for various European accounts.
Beside these main responsibilities I helped set up and streamline a new invoicing procedure for a key account in the Performance Coatings department.


June 2007 – January 2008 : Fast Forward Freight, Brussels Airport

AOG Logistics Officer

Managing & coordinating global transport requests for the A.O.G (Aircraft On Ground) department – whose task it is to move urgent aircraft parts from the customer’s supplier to the grounded aircraft, on a door-to-door basis, as fast and as cost-efficiently as possible - by air, road or rail.


March 2007 – June 2007 : IPGlobalnet (on an interim basis)
Company specialized in tele-marketing, customer support & sales

Sales Representative B2C & B2B

Acquiring new sales prospects and performing an outside sales function for a variety of IPG’s customer-projects, such as Base, Belgacom and Citibank.
Following up customer satisfaction.


June 2006 – January 2007 : Duktrad Marketing

Sales consultant B2B

Handling of existing clients as well as acquiring new prospects, following up customer satisfaction.


September 2003 – May 2006 : Securitas N.V / Interxion Belgium

Trilingual front desk officer (day shift) & real estate security guard (night shift) at Interxion datacenter in Zaventem

Working at the reception, cooperating with customer services, liaising with customers (day shift) – access control & guarding complex (night shift)

EDUCATION

University Education (not completed)

K.U.Leuven B-3000 Leuven Criminology 2001-2003

Secondary Education

K.A. Keerbergen B-3140 Keerbergen Economics – Eng/Ger/Fr 2001


Professional training

Securitas ASTC. B-1931 Zaventem Basic Training 2003

Sector-related law, deontology, fire safety, crisis management,
security awareness (Obligatory course, “Tobback-bill” 30/04/1990)


Securitas ASTC. B-1931 Zaventem First-Aid Course 2003