AS400 Ssytem Operator / IT Helpdesk
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Education: 5
Experience: 12 years
Relocation: Yes - Internationally
Career Objective
Presently working with HSBC as IT Helpdesk Officer, Since Oct 2005 and handling all AS/400 Operation and Administration queries for all PAN India users.
Professional Experience
The HSBC group in India comprises of 47 branches in various cities, a Central Computer Center, Treasury Dept., Merchant Banking Division, Insurance and Custodial Services Department. Incident Manager from Incident Management team is handling all production incidents, AS/400 Operation and Administration queries of all over India users.
Following functions are supported by on-line banking systems which supports their in-house banking software namely:
HUB: (Hong Kong bank Universal Banking System)
dHCC: (Hong Kong bank Credit Card Acquiring System)
WHIRL/CTA (Cards and Collections Tracking Analysis)
TREATS FOS – BOS (Application of Treasury front office and back office financial control dept.)
ATMP (A software support / controls all over India ATMs)
OnDemand - (OnDemand report archival system)
Eductation
Education
B.Com
Technical Skills
Hardware: IBM AS400 and P.C. compatibles
Operating System: OS/400
Others: Tandem (Model K2000 / K1000)
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