Customer Service Manager
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Education: 5
Experience: 4 years
Relocation: Yes - Internationally
Career Objective
I enjoy working with a company that knows where it is going, and how to get what it wants. A company that has strong base and beliefs in each employee.
Professional Experience
•June, 2008 until now: ( current job) (Contact Center Supervisor)
( Customer Service Department – Y telecom s.a.– Telecommunication)
•September, 2007 – May, 2008(Contact Center Agent)
( Customer Service Department – Y telecom s.a.--Telecommunication)
•August, 2006 – February,2007( Desktop Engineer )
( Professional Labs Institute Pune , India)
Eductation
2005-2007 MBA - Master of business administration Pune University, Pune – India
2002-2005 B.com - Bachelor of Commerce Pune University Pune – India
Certification
Diploma in Hardware and Networking Soft Tools computer education Pune – India
Microsoft Certified System Administrator (MCSA) Certified since 2003
Microsoft Certified Systems Engineer (MCSE) Certified since 2003
Microsoft Certified Systems Administrator (MCSA Messaging)
Microsoft Certified System Engineer (MCSE) IIHT institute Pune - India
Microsoft Certified System Engineer (MCSE)Professional Labs Pune - India
Cisco Certified Network Associate (CCNA)
Certificate of Excellence Professional Lap Institute
Certified wireless network associate Certified CMS institute Pune , India
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Chemicals
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