Sr. IT Support

To obtain an IT position that utilizes my experience as an Sr. IT Support having responsibility for all aspects of IT including managing staff and departmental budgets.

Henkel Polybit Industries Ltd. (CERESIT DIVISION)
Sharjah United Arab Emirates
May 23rd 2009 Till Date
Position Sr. IT Support/Web Designer
Writing and editing Websites Projects using Web-based Programming codes such as ASP, HTML, Access, WYSIWYG AND Java script, Debugged and Troubleshooted
existing Websites and correct errors as required for the client.
Evaluated, Purchased and installed hardware components, applications, service packs and operating system upgrades.

A&P Paraskevaides & Partners L.L.C
Dubai, United Arab Emirates
Aug 2005 – Nov 2008
Position Network Support / Sr. IT Support
LAN and WAN
•Specified and upgraded all computer equipment from desktop to back-end servers for all locations.
•Designed and implemented a WAN infrastructure using T1’s and Cisco equipment
•integrating legacy
•Integrated NT servers into the network.
•Implemented a VPN solution via the Internet to enable a secure connection between a remote location and corporate headquarters. (Thru Sonic Wall)
•Involved in day-to-day operation of Novell (4.X/5.X) network in addition to effort to migrate
•to an all IP network
•Implemented HP Proliant ML 350 Server for 200 users
•Configure and Troubleshoot Wired & Wireless ADSL2 + Gateway
•Perform Site Surveys, and Provide Documentation for Construction Company
•Design the Layout for Cable Installations
•Provide Training to Staff Offsite and Onsite
•Maintain Documents of work perform during the day
•Built and managed network file systems user and group accounts and security system
•Responsible for all PC and Software support for all onsite staff. Carried out Installation, configuration and maintains of all Hardware and Applications as well as Large LAN System
•Maintained all Windows 2000 & 2003 & 2008 servers. Responsible for Backing up
Entire Network.
responsible for maintaining the current network through basic Cisco routers and ProCurve 1800-24G Switches configuration, setup VLAN and VPN, Wireless infrastructure for entire network.
•Work continuity and disaster recovery planning
Training and Support
•Implemented computer-based training for Microsoft Office products utilizing Skillvantage by NetG eliminating the need to send users to outside training and providing a means of easily tracking employee progress to the established training requirements.

EDUCATION
• PASSED Xth YEAR 1983
• PASSSED X11 YEAR 1985
• COMPLETED PGDC COMPUTER APPLICATIONS FROM 1985 TO 1989

CERTIFICATIONS
• CERTIFICATE COURSE IN WEB DESIGN YEAR 2000
• CERTIFICATE COURSE IN AUTOCAD IN YEAR 2000
• CERTIFICATE COURSE IN HARDWARE / NETWORKING 1989