Information Technology Specialict- System Administrator

Technical support and system administrator specialist

manage and control the Pc’s, maintained hard ware devices (Pc’s and routers) maintained software (operating system and office application, scan by antivirus )combination cables network )
Technical support, solve trouble shooting in Microsoft outlook, trouble shooting operating system, scanning viruses by antivirus, make backup from server and outlook , upgrade server from windows 2000 server to windows server 2003, monitoring network traffic, installing and manage network printer )
Technical support, Managing and solve trouble shooting server 2003(Domain Controller), installing and manage network printer, Managing and solve Trouble shooting DNS and DHCP, Managing and solve Trouble shooting VPN, Managing, solve Trouble shooting and Configure VoIP system

Academic Certificates
B.Sc. of Computer Science.
 Year: Aug 2004.
University: Modern academy in Maadi.
Graduate project (Data base for constriction company )
Degree: Very good.
 Certificates
• MCP
ID No # 3693641

Microsoft Certificated System Engineer (MCSE)).
(Cisco Certified Network Associate (CCNA Cisco)).
(Microsoft exchange server 2003 )
ERP System (Enterprise Recourse Planning ) in dynamics GP

Practical Experience in the fields of:
Computer Maintenance hardware, Operating systems.
Microsoft Word, Microsoft Access, Microsoft outlook, Microsoft Visio.
Implement, Manage and Maintain Networks such as Wireless, LAN and WAN
Manage and configure VoIP
Managing, Administering, Monitoring the Servers and backup the server and ISA 2004
Managing the Deployment of Group Policy and Security Settings.
Managing , Administering Exchange server 2003
Skills
 Have wide ability to communicate with others and high presentation skills.
Capable of working under pressure, organized, planner and flexible.
Team working spirit, dynamic, conflict resolution and Ability to make decisions