Sale & Operation manager

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Since April‘¦09 - Till Date - Reliance Industries Ltd., As an Area Manager.

„» Manages the sale of Fuel service and Non Fuel Services (tyres, lubricants, Filters and insurance) with the sole focus on maximising revenues in a timely, reliable and consistent basis.
„» Managing B2B business for Reliance Brand Lubes along with BTL activities.
„» Playing a key role in streamlining Sales, Business Development, Marketing, Distribution Channel Management (Dealers); Stock Management; Dispatch Management.
„» Accurately forecast annual & quarterly revenue streams.
„» Plan sales program and ensure execution to meet targets for the customers originating from the geographical area. Review performance and take corrective actions.
„» Annual revenue goal in excess of 120 cr.
„» Supervising operational/Commercial activities, MIS reports, Audit requirements, various SOPs for efficient retail operations.
„» Performance Metrics: Reliance Lubes revenue, Fill Share (Diesel purchase), Wallet share (incl tires, lubes, Filters, Other products), Customer satisfaction, Cost reduction, New Initiatives.
„» Ensuring implementation of RIL fuel value proposition to the customer, primary focus on Quality and Quantity (Q&Q).
„» Distinction in utilising all the resources associated with SAP (Sales & Distribution-Module) to streamline all Commercial & Marketing operations across the distribution channel of the Company.
„» Instrumental in visiting major customers for Non Fuel products and ALPG.
„» Effectively implemented & disbursed Retail Scheme‘¦s for promotion of Non Fuel offering.
„» Training of staff to attain efficient working atmosphere, thus maintaining the Company Brand promise.

Notable Credits
„Γ Re-commissioned retail petroleum network across Vidharbha and Marathwada.

Team Management

„« Recruiting, training & monitoring the team members to ensure efficiency in sales operations and meeting of individual & group targets.
Building attitude & training field force regarding the activity plans for organizational commitment creating a healthy work culture for streamlining processes to ensure smooth functioning of sales operations

MBA in Marketing & Financial Management

PROFESSIONAL CERTIFICATION & IT PROFICIENCY:

„Γ CREDO (Creating Retail Excellence & Delight at Outlet) Training by Reliance Industries Ltd.
„Γ Q-Save (Customer Save) Training by Reliance Industries Ltd.
„Γ Time management and effective Communication training by Reliance Industries limited.
„Γ Certified Special Project Manager-ALPG.
„Γ Certified Area Manager Certification.
„Γ COMPUTER PROFICIENCY: Windows, MS Office and Internet Applications

„» National Merit in HSSC Examination & Awarded Merit Scholarship.