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Customer Care Officer


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Education: 4
Experience: 5 years
Relocation: Yes - Internationally

Industry Experience
2 years Business Development Manager
3 years Customer Service
1 years Other

Career Objective

To be part of a team of dynamic people who strive for excellence, creativity and innovation in their work; thereby becoming part of the success of the company.

Professional Experience

Business Development Manager

Job Description
• Identified/ analyzed current market trends & its impact on the company.
• Develop a viable strategic plan/budget for achieving the department’s short and long term goals.
• Attended to and delivered client needs and goods.
• Making contacts with external customers for their business needs and requirements and building up good business relationships.
• Provided leads, sales support and tracking results.

Customer Care Officer

Job Description
• Provided strategic administrative and operational needs.
• Proactive management and co-ordination of calendar/ diary.
• Contributed to the team work plan by developing detailed strategic plans for projects implementation.
• Plan and coordinate the activities of the department to meet the set target.
• Prioritized incoming correspondence and ensuring follow-up.
• Liaised with departments/ divisions to produce specialized thematic publications.
• Coordinate the activities of the department with other departments like Finance, logistics and procurement for smooth operation of the department.

Eductation

Education
• National Youth Service Corps
Ministry of Finance (Bauchi state) 2010

• B.A Mass Communication (Majored in Public Relations) 2008
Olabisi Onabanjo University, Ago – Iwoye, Ogun State

Wrote a research project on, “Ethical Considerations of Public Relations in Major Organizations: using Guinness Nig plc as a case study”, a project work submitted in partial fulfillment for the award of B.A Degree in Mass Communication.

• Secondary School Certificate Exam (NECO & WAEC) 2002
Methodist Girls High School, Yaba, Lagos State

First School Leaving Certificate
• Engred International School , Gbagada, Lagos State 1997

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