OPERATIONS MANAGER/DEPUTY DIRECTOR

To acquire a management position in an environmental or sustainable growth-oriented Organization. To continuously work on organizational goals by applying theories acquired throughout my work experience towards the Organization’s aims.

Act as an advisor to senior management on all aspects of management and operations (strategic financial and human resources management)
Create, Establishing and implementing operating procedures for the DPFZA to maintain an efficient and effective operation
Ensure Strategic direction of Operations, Constant monitoring and analysis of the operating environment and timely readjustment of the operations
Work on a close relation with the Partners (multimillion Dollars contracts and projects) of the Authority as a liaison officer (DPWorld, JAFZA, Dubai Customs, Nakheel, Public and Private sectors, etc…)
Assist in conferences and preparing minutes for Chairman and the Director on the main points of these meetings
Acting Director when the General Director is not on duty
Manages, supervises and evaluates the tasks and performance of subordinates
Oversight of recruitment processes in accordance with the DPFZA rules and
regulations
Responsible of after care service vis-à-vis our clients to ensure our service level by building strong relationships with clients, that focuses on impact and result for the client
Prepare annual budget for the Authority and overseeing the financial expenses
Prepare quarterly reports of different activities for the Chairman and the President of the Republic of Djibouti
Provide simultaneous or consecutive interpretation for meetings (delegations with several language backgrounds, press release, interviews, etc…) and publication (correspondence,and legal documents, etc…) from/into English/French/Arabic/Somali
Responsible in welcoming and assisting important and responsible clients and delegations (Presidents, Ministers, CEO’s, Ambassadors, NGO representatives, etc..) by presenting and explaining the different activities of the Ports and Free Zones in Djibouti
In charge of implementing and supervising the issuance of Certificate of Origin in the Free Zones to EU, North America and Africa
Supervised the Operations of Import/Export of the USAID food aid program in the Djibouti Free Zone
In charge of the Implementation of the procedure for the deliverance of the
Phytosanitary certificates of the food Aid products for the USAID

BACHELOR OF BUSINESS ADMINISTRATION
University of Ottawa, Ontario, Canada

DIPLOMA IN CONTAINER TERMINAL BUSINESS MANAGEMENT
DPWorld Institute, Dubai, UAE

Certificate of attendance of the Investment Conference and Business Meetings in Public Utilities and Transport for East Africa and Indian Ocean
Addis-Ababa, Ethiopia
 Certificate of Training at the World Free Zone Convention in Investment Promotion Strategies & Strategic Marketing Plans for Free Zones
Izmir, Turkey
 Certificate of completion of the Non-Insured Health Benefits Privacy Code Training Health Canada
Ottawa, Canada
 Award for the outstanding achievement in the sales during the 1999 Avis Rental Car nationwide Professional Sales Contest
Ottawa, Canada