IT Manager Oracle ERP Applications

Computer Engineer and Management Professional, with 19+ years of exceptional track record in driving business excellence

Professional Experience
October 2006 - Present: Manager - IT Business Analysis & Oracle ERP
TECOM/Dubai Holding
Dubai, United Arab Emirates
Company Industry: Government Sector
Job Role: Management

The organization manages and controls 20 companies operating in real estate, finance, healthcare, energy, research, education, media, internet, and biotechnology.

Key Responsibilities:
• Currently Responsible for implementing Oracle Applications Release 12 (R12) in TECOM and all other entities under Dubai Holding
• Leading strategic technological planning by prioritizing technology initiatives within the organization and coordinating the evaluation, deployment and management of current and future technologies.
• Identifying, analyzing and redesigning core business processes to design appropriate systems for achieving significant improvements in critical performance measures, such as cost, quality, service, and speed.
• Investigating system issues and errors to determine causes; recommending, implementing corrections to system and processes for efficient troubleshooting.
• Implementing Oracle ERP modules, (HRMS, Financials, CRM) and Oracle Application Release 11i in conjunction with the IT personnel for processing transactions and sustaining strategic business goals through hi-tech applications and internet interface.
• Conducting initial system testing and functions for creating a data archiving blueprint and providing a baseline for future improvements.
• Liaising with systems software development staff, management and system end-users to determine requirements and obtain sign-off. Providing training/technical support to system end-users.
• Researching and keeping abreast of emerging technologies in order to deliver the most up-to-date solutions and automated processes.
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August 2003 - September 2006: Project Manager
Mindscape Information Technology (Mashreq Bank)
Dubai, United Arab Emirates


Company Industry: Information Technology
Job Role: Management

Project to Credit:
• Oracle HRMS & Payroll Implementation for Payroll Business Units including Banking, investments, real estate, print press, foods, retail etc.
Client: Mashreq Bank, Al Ghurair Investments LLC, Al Ghurair Group of Companies, Dubai.

Engineering Honours Degree in Computer Science (B.Tech)

As mentioned in my CV, I have progressed with leading business groups throughout my career while holding key positions, and my mastery in almost all aspects of IT project management, Oracle ERP, HRMS & Payroll system implementation has enabled me to effect highly valuable inputs to enhance the technical solidity of the organization in my current and previous employment. I am adept in analyzing information system needs, evaluating end-user requirements, designing customized solutions, and troubleshooting for Enterprise Resource Planning. What deserves a special mention is that I have successfully implemented ERP applications for business groups like Dubai Holding, Mashreq Bank, Emirates National Oil Company and Al Ghurair Investments among others.