Customer service officer, Logistics manager
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Education: 4
Experience: 20 years
Relocation: Yes - Internationally
Career Objective
Coordination between customers and the factory , including planning, production and warehousing, conduct a warehouse counting
Professional Experience
• all logistical, Import and export among customers and corporate sourcing team.
• Responsible of all Finish products Export and Import business of the company to 17 countries in Middle East/Africa.
• Monthly KPI Reports to company Divisions in USA and Europe.
• Evaluation reports and Forecast accuracy to customers
• Follow up on Draw back statements & temporary admittance administration
• Follow up on the company production planning for Exports.
• Coordinate Implement all kind of trade agreement among customers like COMESA , Arab trade free zone , EU implementation
Eductation
Faculty of Commerce, Alexandria, Egypt
• B.Sc. in Accounting
• Customer service courses 101 Alexandria 1980
• Business Integrity courses
• Costing and Budgeting (On Site Training Course)
• Supply Chain Academy courses of Customer Service & planning on-line
Additional Information
Arabic : Native Language
English: Excellent (Speaking, Writing and Reading
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