Automobile Engineer

Service Engineer,Supervisor,Material/Parts Engineer

•Operations and maintenance of Surface as well as Underground Drilling Machines, Cranes, Heavy and Light vehicles
•Overhauling of Internal combustion engine.
•Repair and maintenance of Hydraulic Pumps, Rams, and Excavator & Loader Valve block seal kits, Orbital Unit and Priority valve. King Post Carrier, Bucket pin Bush.
•Visited difference location of Oil Rig and maintenance IC engine, Hydraulic crane, Excavator and gave beyond warranty service or breakdown service.
•Made the part list for a required job.
•PDI (Pre delivery inspection).
•Make a service report if found anything missing / damaged.

•Maintain a regular required stock of the material.
•Maintain accounts for incoming and outgoing material.
•Supervise the job in progress.
•Measuring CSI( Customer satisfaction Index)
•Customer complaint handling and resolution.
•Looking after customer support activities.
•Workshop & service centre profitability and working capital management.
•Monitor mechanic performance.
•Make parts and lubes list of overhauling service or required services.
•Guide mechanic and service engineer related to all job.
•Make service bill for the required service.
•Prepare appropriate service, schedule chart for the different machine’s respectively.
•Manage the entire of spare parts operations from Inventory control, pricing policy (In coordinate with management) and warehouse & personnel management.
•Inventory Management.
•Search part number or to use the computer and standard catalogue.
•Placing spare parts order to factory for customer, stock and workshop service through Web-system or Online system.
•Knowledge of parts counters procedures such as requiring prepayment for special order.
•Knowledge of procedure for ordering special parts or parts with no published part number.
•Receive customer, establish rapport and determine and attend to customer needs.
•Match customer need with appropriate parts and service.
•Plan for spare parts and lubes order by Sea freight, Air freight order every month.
•Any shortage, damage, wrong received material make parts discrepancy and claim for credit note.
•Monitor bins and determine which parts need for ordering.
•Monitor lost sales for inventory control.
•Warehouse Maintenance.

Automobile Engineer from Govt.Polytechnic,Assam India.

Completed course of MS office, MS excel, Internet and web designer from NIIT, Mysore, India
Certificate course on AUTO CADD 2000 from Mytech, Mysore, India