Marketing Specialist

I aspire to hold an entry position on a respected company and start building my career after graduation also to share my vision and communication skills and contribute to the company.

• Currently, Working in “MOBINIL” as a sales indoor person
• Responsibilities :
• Up sell Different MOBINIL offers and services.
• Prepare monthly and annually reports.
• Handle customer complaints using a wide variety of application.
• Maximizing customer satisfaction through applying policies and business rules.

• “ECCO” Company Customer Care Department. (July 2009-October 2009)
• Responsibilities:
• Handle Customer Requests.
• Apply Business Rules to the running client applications.

Faculty of commerce-English Section-Menofiya University
• 2009 (B.Sc.) Business Administration Division – “Good” Score

• One heart program Under the sponsorship of MOBINIL ( How to communicate effectively with people – How to Up sell different service and offers )
• Siebel Certificated (Program designed to manage a wide variety of data )
• Trainee in Development &Agriculture Bank.
• General English Certification in AUC level 11 with a letter grade (b+)
• ICDL Certificated.
• Human Resource& Development Course in Nozm-Elmalomat Center.
• English Conversation Course in Nozm-Elmalomat Center.

SKILLS
• Ability to deal with Siebel application to manage customer data and requests.
• Ability to adapt to different business polices and rules.
• Communicate different offers and services to customers effectively.
• Self motivated with great passion to Research Marketing Science Principals.
• Ability to work both independently and as part of a team with strong communication & coordinating skills.
• Student Union Secretary for the year (2008).
• Participation in the students union for 2 years.