Organized, take-charge professional with proven experience providing technical, logistical, and management support for network and computer systems su
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Education: 2
Experience: 10 years
Relocation: Yes - Internationally
Career Objective
To exel in a field on which I have worked so hard in
Professional Experience
Field Service Engineer, Cargo Security Management Inc., Iraq 2008 – Present
Provide technical leadership and support in repairing and maintaining x-ray equipment. Inspect and fix circuits / wiring for radiologic equipment per system specifications and customer requirements. Provide technical customer support and system training for users throughout the world. Recommend and implement viable solutions to meet the needs of customers in the field.
* Successfully diagnosed and resolved x-ray system issues including high voltage cables and transformers critical to meeting mission requirements.
* Boosted overall system performance by servicing and maintaining all electronic components based on electrical schematics / blueprints for vans providing x-ray services.
* Aligned, adjusted, and calibrated electrical systems to provide offsite radiology services throughout Iraq.
Technician – Nuclear, Chemical, Biological, Radiological Systems, V.F. Warner, FOB Kalsu, Iraq 2007 – 2008
Performed logistical and technical support for NBCRS M93A1 systems that included overseeing all mechanical issues to successful resolution. Inspected all subordinate units to ensure proper PMCS was properly performed. Directed logistics / movement of equipment to all corresponding FOBs.
* Oversaw technical troubleshooting, repair, and maintenance support for Nuclear, Biological, Chemical, and Radiology Systems (NBCRS) as well as Rhinos, Sparks, and Rollers Systems.
* Increased system effectiveness by training military personnel on all aspects of operating NBCRS systems vital to minimizing disruptions across operations.
* Developed and implemented tools to track and manage the flow of property book equipment while ensuring personnel accountability.
Eductation
High School
Some Collage Credits
Certification
A/C Cert from MACS Heating and air
Additional Information
Chemical Operations Specialist, U.S. Army, Fort Richardson, AK / Ft. Stewart, GA 1999 – 2007
Oversaw technical support for a network that included configuration, installation, troubleshooting and maintenance of firmware, hardware, and software for 25B system. Directed six-member IT team supporting three Garrison organizations and Army Battalion. Served as a system subject matter expert for all Information Management Officers across various military units. Evaluated computer systems and software / hardware authorizations to ensure system performed per end-user requirements. Processed customer work orders and performed system cost-benefit analysis. Led and trained a 12-member team.
* Provided technical guidance and support for all IT personnel in areas related to hardware and software inventory management, design and configuration, software enhancements, and new product introductions.
* Established accounts for users seeking authorization for a Secret Internet Protocol Router Network (SIPRNET).
* Ensured that all Information Management personnel were properly credentialed to support Level II IT Technology via online training and certification.
* Tracked and managed computer compliance for Information Assurance in accordance with the Army's local, state, and federal directives and policies relating to secure network activity.
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