Registration Services Assistant

Seeking a challenging position where I can be of benefit to the company and develop both my technical and interpersonal skills.

1. July 2008 – Present : Registration Services Assistant
British Council (Cairo – Egypt)

Job description

• Delivering registration and post registration services to the customers and clients of the Teaching Centre of the British Council .

• Providing administrative support to Teaching Centre Corporate services of the British Council.

• Liaising directly with customers (face to face ,on the telephone ),clarify their needs, identify and offer relevant British Council public services that fulfill those needs ,and to deliver information /registration services ,and support the delivery of proactive information services.

• Doing administrative work of the registration such as entering the students data and results .




2. Call Centre Agent (November 2007- June 2007)
IBM Company (Cairo – Egypt)

Job Description

• Liaising with customers on the phone ,clarify their needs, identify and offer relevant IBM public services that fulfill those needs .
• Report technical problems of customers to the technical department.
• Initiating and transferring conference calls between IBM employees inside and outside Egypt.
• Cover the reception work 'when needed' and deal with customers' needs face to face .



3. Translator (July 2007- September 2007)
Smart International Translation and Advertising (Cairo – Egypt)

Job description

• Translating different types of texts (political economic, social, etc…)
• Editing to translated texts and revising them .

• Ain Shams University – Alsun Faculty – Department of English Language –(2006-2007)

• Licentiate of English Language -Grade good-Second language German
• Translation Certificate from Alsun faculty for sharing in translation project called ''Young Translator''




TRAINING HISTORY AND COURSES:
• Translation Diploma in AUC (2008 – Present/have finished 7 subjects till now)(field of Media and Newspaper )
• Power User training in the British Council.
• Performance sessions in the British Council.
• Economic translation course in the faculty of Al Alsun(10\2005

Computer Skills

Ms Word-Ms Excel- Ms PowerPoint (Very good)
Microsoft operating systems XP & Vista(Excellent)
Internet explorer and search (Excellent)
Working on FABS programs



Language Skills

Arabic : Native
English: Excellent
German: Fair
Activities
• Member of Al Alsun life makers: Islamic passages.
• Participating in "young translator" project: Translating maxims and proverbs of ancient Egyptians from Arabic into English.
• Attending translation forums in Al-Alsun faculty (2005) & (2006).
• Attending the "cultural week" in Al-Alsun faculty (2005) & (2006).
• Attending ASURED conference in 2007
• Other social activities

Personal Skills
- Very Good Communication Skills.
- Team Work.
- Hard Worker.
- Welling to Learn and Develop.
- Ambitious and Flexible.
- Listening to other's problems and searching for solutions.
- Helping others.
- Knowing new people.