System Engineer, System Administrator, Network Engineer
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Education: 4
Experience: 1 years
Relocation: Yes - Internationally
Career Objective
I am looking forward to working in the field of networking which was a part of my education in the faculty and in which I am taking some advanced courses.
Professional Experience
-1/11/2007 to 31/7/2008: Worked in Mobinil as a customer service representative.
My responsibilities and duties were:
•Handling customers' inquiries about the company products, services and promotions.
•Handling customers' complaints and following up with the concerning departments.
•Working as technical support for the customers who face problems with their handsets and lines.
Eductation
2003 – 2007 [ SAMS ]
Sadat Academy for Management Science – Cairo - Egypt
Computer Science Department, July 2007.
Grade: Good.
Graduation Project: Applying Data Mining Techniques on Daihatsu Masr
Database. Grade: Excellent.
2000 – 2003 Elite private language school.
1990 – 2000 Om El Abtal Experimental language school.
Certification
-Working on the Cisco Certified Network Associate (CCNA)
-Managing Microsoft Exchange server 2007
-09/09/2009: got certified as a Microsoft Certified System Engineer (MCSE).
-Got certified as Microsoft Certified Technology Specialist: Microsoft Internet Security and Acceleration (ISA 2006) Configuration
-28/08/2009 got certified as a Microsoft Certified System Administrator (MCSA)
-28/06/2009 got certified as a Microsoft Certified Technology Specialist (MCTS).
-04/05/2009 got certified as Microsoft Certified Professional (MCP).
Additional Information
-Very good Communication and Presentation skills.
-Good research abilities and analytical problem solving skills.
-Ability to work in team works.
-Ability to work under pressure and stress.
-Very hard worker and extremely self organized.
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