Account Manager - Intel Corporation,marketing management and customer service
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Education: 5
Experience: 5 years
Relocation: Yes - Internationally
Career Objective
•Managing North African Reseller Accounts,•Giving best solutions for customers'business,Managing customer sales with the authorized distributor.
Professional Experience
July 2008:Account Manager - Intel Corporation:
•Managing North African Reseller Accounts.
•The link between Customers (IPI) & Intel.
•Giving best solutions for customers’ business.
•Managing customer sales with the authorized distributor.
•Handling customer queries & providing dedicated Customer service
•Providing customer service via online chat tool, For EMEA, Europe Middle East and Africa by French and English language.
.
9/07 – 7/08: Customer Service Representative - Xceed-Smart Village.
Vidéotron ( Canadian Account )
•Receiving calls from Canadian customers.
•Help them in their bill’s details, their services, solving problems.
•Sale some services served by the company which are
o(TV, cell phones & internet).
•Make calls to follow up services after sales.
1/06 – 9/07: Customer Service and Telemarketing Representative, C3 the Call Center Company.
contact with Belgium customers in many French projects to sale them
many products .
Eductation
2004 ¬– 2005: “Master 1” - International Business Law - faculty of Law
Paris University I – Pantheon – Sorbonne.
2004 ¬– 2005: Equivalent bachelor of Law - faculty of Law – Cairo University.
2002 – 2004: Bachelor of Law - faculty of Law – Paris University I –. Pantheon – Sorbonne.
1998 – 2002: Diploma in general university studies of Law– Paris University I Pantheon – Sorbonne.
1996 – 1998: Bachelorat Collège de la Salle – Daher- Cairo.
Additional Information
Operating system: Windows 98, 2000. Xp.
Software: Microsoft Word, Excel, Power point.
Mastering internet and on site search
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