management

keep up with the changing trend of future that have greater demand in the technology world. i will be efficent and find ways to be cost effective, resourceful with strong networking abilities meet the demand in technology era.

ASC Singapore
Assistant Office Manager/Staffing Consultant February 2004 – Present
Stimulate business growth and maintain outstanding customer service through knowledge of workforce/workplace issues & fair practice. Interview and assign most qualified candidates to temporary or evaluation hire positions while utilizing effective time management strategies. Generate effective sales/recruiting strategies. Further develop and diversify existing accounts. Continuously improving knowledge base through training and self-education. Training of internal staff members. Personnel manager to 300+ associates.

Sivarama firm
Client Relations Representative April 2003 February 2006
Promoted and maintained quality customer service with all contacts while ensuring efficient and accurate processing of transactions. Referred and cross-sold new products and services related to the needs of the customer.

james star financial group
Advertising/Marketing Assistant September – December 2002
Handled entire range of clerical and reception responsibilities. Compiled specific account histories and time sheets. Acted as liaison between contributing agencies and firms. Arranged, monitored and ensured timely completion and delivery of orders demonstrating strong interpersonal skills and communication abilities. Calculated monthly media estimates. Assisted in marketing of specific accounts including the investigation of related promotional tools/concepts.

Nitec in computer networking communication

Certificate of Award in Recognition of Academic Performance from ITE 2004
winning customer hearts with great service feb 2010

Perform first level troubleshooting support for problems related to computer hardware /software and application systems.
Provide advice and assistance to users on the usage of simple functional features of software and hardware peripherals.
Perform basic administrative support, asset management and routine IT housekeeping service.
Redeployed as Helpdesk agent to perform technical support assistance via phone.
Handled both dial-in and dial-out phone contacts with tact and professionalism.
Effectively handle customer enquiries.
Following up on problems reported to helpdesk till closure.
Alertly identified and reported emergency situations; calmly talked
with customers while coordinating emergency response.

Microsoft Word 97, 2000, Windows 98, 2000, Outlook, Excel, Quattro, Internet Explorer, office 2003