Egypt Zones accountACCOUNT

IT SUPPORT ENGINEER


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Education: 3
Experience: 6 years
Relocation: Yes - Domestically

Industry Experience
1 years Computer Systems Analyst
2 years Information Systems/Technology
2 years Field Service Technician

Career Objective

Monitoring stock movement and inventory. Responsible to promote sales at the respective outlets and provide customer service to all customers. . Provides technical support to users regarding hardware, software, and network related problems

Professional Experience


Personal Computer Repairs, Systems Updates, Patches, Configuration Changes, Connection Of Routers and Hub

Personal Computer Electronic, Installing and Configuration New Hardware And Software.

Systems Backups, Supporting, and Maintaining Of Servers, Troubleshooting Any Reported Problems.

Personal Computer Theory, Supervising or Training Computers Operators.

Routine Servicing and Maintenance of Systems Software and Application.

Micro Soft – Dos, Performing Routine Audits of Systems and Software.

Micro Soft – Windows 95, 98, 2000, Xp, Vista, Crystal Unlimited

Repairs Of Atm Machines, Maintenances of Atm Machines and Field Maintenances and servicing of ATMs

Information Systems, Systems Deigns, networking and hardware and information technology

Required to inform customers of sales promotions, and technical support. Assists with system outages
Assists in optimizing computer and network performance
Documents problems relating to hardware, software, and networks, resolving them independently or referring them to appropriate staff or outside vendors as needed
Participates in training and retraining of users as required
Performs setup and installation of computers, networks, peripherals, and software for users
Prepares hardware, software, and procedural documentation
Works cooperatively with other department staff in assisting and resolving user technical problems
Maintains current knowledge of technological advances in computers and peripheral equipment, software, operating systems, and networks
Performs other related essential job functions as assigned.

Eductation

WINTECH PROFFESSIONAL STUIDES(COLLEGE)
ODORGONNO SEC SCHOOL
MINISTRY OF HEALTH? JSS




Certification

COMPUTER HARDWARE ENGINEERING TECHNICIAN
ADVANCED DIPLOMA IN MICROCOMPUTER TECHNOLOGY ( CITY&GUILDS OF LONDON)
SENIOR SECONDARY CERTIFICATE
JUNIOR SECONDARY CERTIFICATE

Additional Information


REFFRECES




The Asst Manager The Director
Information Systems Department @ Your Door Step Computers
Ghana Cocoa Board Box 624
Accra. Kaneshie –Accra.








The Director John Sena
Wintech Professional Studies Field Engineer
Box 254, N CR - Ghana
Darkuman –Accra. Accra



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Egypt Zones
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