Curriculum Vitae for Henry Mukwaya

passionate, creative,organized, hardworking and determined individual .focused on career progressions and accomplishment of personal aspirations.

UGANDA TELECOM LIMITED, Regional Accounts Relationship Manager 2003 – 2005

•Responsible for planning preparing and executing sales activities in the corporate market (Wimax, GSM mobile, GPRS services, leased lives , fibre optics)
•Ensured that my monthly set targets are achieved in line with the budgeted figures (achieve monthly set corporate sales target)
•Managed Monitor and control churn ratios (rates) in the Eastern region
•Managed after sales activities, personal time and productivity
•Planned and priorities why personal sales activities, customer / prospect contract to achieve agreed business aims

•Monitor and Report on market and competition activities and provided reports (market intelligence)
•Maintained and developed existing and new customers applying appropriate value add propositions and ethical sales methods to optimize quality of service business growth and customer satisfaction.
•Stock and payment reconciliations
•Steadily grow a portfolio of key (corporate) accounts characterized by low churns.

WARID TELECOM ( U) LIMITED, Key Accounts manager Corporate sales Year 2007 – 2009
•Responsible for planning preparing and executing sales activities in the corporate market (Wimax, GSM mobile, GPRS services, leased lines , fibre optics)
•Ensured that my monthly set targets are achieved in line with the budgeted figures (achieve monthly set corporate sales target)
•Managed Monitor and control churn ratios (rates) in the assigned segments i.e. NGO’S, Diplomatic missions, schools, organizations, private / public government embassies.
•Managed after sales activities, personal time and productivity
•Planned and priorities why personal sales activities, customer / prospect contract to achieve agreed business aims
•Responded to and followed up sales enquiries using appropriate methods and channels.
•Monitor and Report on market and competition activities and provided reports (market intelligence)
•Maintained and developed existing and new customers applying appropriate value add propositions and ethical sales methods to optimize quality of service business growth and customer satisfaction.
•Stock and payment reconciliations
•Steadily grow a portfolio of key (corporate) accounts characterized by low churns.

7. Education – Tertiary
Name of University at which you are currently studying:
Completed (1996-2000) Barkatullah University Bhopal India- Degree in Commerce (BCOM) & Cambridge Tutorial College UK England -Diploma in Computerized Financial Accounting (Commerce & Industry)
8. Other degrees / (diplomas)
Name of qualification already completed:
• Diploma – Computers in Commerce & Industry (Cambridge Tutorial College-UK England)
• Diploma –Computerized Financial Accounting (Data-pro InfoWorld Mumbai Bombay India)

Name of Institution:
• Cambridge Tutorial College (UK England) Trainee No H5693
• DATA PRO InfoWorld Limited Mumbai India
Major subjects:
1 Ex- Accounting Package 3 Computers in Business, management, Accounting, Communications & Networking