My Profile

Pursue a career and utilize extensive experience by sharing substantial knowledge, outstanding skills and rewarding proficiency which will lead to exceptional profession and stability by supporting the organization.

„« SALES EXECUTIVE, Radisson Blu Hotel & Park Inn, Abu Dhabi Yas Island
(June 23, 2009 ¡V present / PRE-OPENING Team reporting to DOSM & GM)
Constant support for Sales & Marketing Dept. of cluster properties in terms of establishing agreements for corporate and leisure accounts (all markets including FIT¡¦s, groups, MICE, overseas clients, airline crew, etc.). Attend all inquiries, disseminate hotel¡¦s promotion, keep-up-to-date database, handle site inspections/fam trips, esteemed support via telesales, sales calls, blitz; prepare business trips for road shows, exhibitions; assist in generating revenue through sales and marketing and thorough coordination with other departments specifically FO, F&B, Accounts & Reservations.

„« GROUP COORDINATOR, Metropolitan Palace Dubai (Nov 1, 2006 ¡V June 21, 2009)

„« CENTRAL RESERVATIONS AGENT, Habtoor Hospitality (May 14, 2002 ¡V Oct 31, 2006)
Handle all future reservations for Habtoor Group of Hotels, matching the needs of hotel guests. Have a complete understanding of Reservation system. Process all transmission of reservation charges and cancellation. Update rooming list for sales¡¦ group; type up master account and reservation, indicate any special request or billing instructions. File all proceeds reservations, paid commissions and correspondence; and keep up to date all requests obtained through Travel Agents/Corporate. Have a working knowledge of the sales and front desk; and cooperate with Visa Administrator/PRO for guest¡¦s visa application.

COURSE : Bachelor of Science in Commerce ¡V Major in MANAGEMENT
COLLEGE : St. Columban College, Olongapo City, Philippines (1995 ¡V 1999) SECONDARY: Grammar School, Dubai, U. A. E. (1991 ¡V 1995)
PRIMARY : Holy Infant Jesus Study Centre, Olongapo City, Phils. (1985 ¡V 1991)

„X ¡§Sales Success Programme¡¨ (13-15 June 2010 by Huthwaite Int¡¦l)
„X ¡§First Aid Training¡¨
„X ¡§Yes I Can¡¨ (October 2009 / Radisson Blu Hotel, Abu Dhabi Yas Island)
„X Opera, Advanced MS Word, Excel & Powerpoint
„X ¡§Effective Management¡¨
„X ¡§Communications & Winning Attitude¡¨
„X ¡§Leadership & Managerial Training¡¨
„X ¡§Personal Hygiene & Grooming¡¨
„X ¡§Service Excellence Handling Complaints Training¡¨
„X ¡§Up Selling¡¨ (by Huthwaithe Int¡¦l)
„X ¡¨Employee of the Month,¡¨ (June 29, 2005 at the Metropolitan Hotel Dubai)
„X Business Centre Office, Front Office & Sales Department ¡V Cross training
„X ¡§Service Crew of the Month and Best Cashier,¡¨ (Aug. 29, 1999 at Dairy Queen / Orange Julius, Philippines)
„X ¡§Eligible in the Career Service Sub-Professional Examination,¡¨

QUALIFICATIONS

A dedicated professional with over 9 years experience in hotel industry. Accustomed to working in fast-paced environments with the ability to think quickly, learn fast & successfully handle difficult complaints. People- oriented job focused, service driven, goal-oriented, well-organized, self-initiative and enterprising work ethic. Excellent human relation skills, having dealt a variety of guests and staff; ability to work with others and sales support for revenue generating post.