IT MANAGER

I am seeking a career position where my experience adds value to the business.

Jun 06 - Present Hotel Kristoff, C.A. , (Maracaibo, Venezuela).
System Manager
Managing and administering the ICT resources and directing all the ICT operations; handling the projects and requires; coordinating and supervising the activities of Technical Staff. Design and manage Projects. Directly coordinate providers and contractor activities for the installation and maintenance of IT equipments. Also I do monitoring and tuning the Servers w/ OS windows 2003 R2 servers, windows Xp and Vista stations, Network and Internet Connections, IP’s, routers, switches, PBX and DTU/CSU. SAP 4.5b back office, Scala back office, Fidelio PM, Micros POS, Adam Technologies HR Systems.

Nov 95 – Jun 06 Netware Computer Service, C.A “NETCA.”, (Maracaibo, Venezuela).
ICT Manager
Managing and administering the company resources and directing all the ICT operations; handling the projects and requires of clients; coordinating and supervising the activities of the Technical Staff. Develop Sales and technical proposal to clients. Management of CAS EPSON, OKIDATA, System Integrator PANDUIT/BELDEN and Intel, re-seller for Cisco, HP-Compaq, Microsoft and CA. Directly coordinated providers and contractor activities for the installation and maintenance of IT equipments.

May 94 – Nov 95 ABEND Service, C.A. (Maracaibo, Venezuela).
Services & Support Coordinator
Coordinating, supervising and handling all the ICT operations

Oct 92 – May 94 PROPILVEN, S.A. (Maracaibo, Venezuela).
Help Desk and Technical Support
Assisting and analyzing the users requires, solving platform problems, PC, Printers, switches, modems, and routers, monitoring and tuning the whole network infrastructure. Testing of new products and technologies, Help Desk and supporting of the Systems, PC's, Servers and users in the Network.

2002 - Universidad Dr. Rafael Belloso Chacín, (Maracaibo, Venezuela)
Engineer in Computer Science
2001 - Universidad Dr. Rafael Belloso Chacín, (Maracaibo, Venezuela)
Diploma in Management Development
1991 - Colegio Universitario Privado Dr. Rafael Belloso Chacín, (Maracaibo, Venezuela).
Higher Technician in Computer Science
1991 - Politécnico Humboldt, (Maracaibo, Venezuela)
Technician in Digital Electronics

2009 – PBX Siemens Hipath 4000 series Basics
2008 - Strategic Management of Human Resource
2007 - Certification LI Siemon, Cable systems Installations
2007 - Implementing, Managing & Maintaining Windows 2003 server Network services 2277C
2007 - Managing and Maintaining Microsoft Windows 2003 server Environment 2273B
2007 - Implementing Microsoft Windows 2003 server Network Host 2276C
2007 - ITIL Foundation, Wellington Certification
2005 - Implementing 3com Enterprise Switches, 3com University, Miami-USA
2005 - Latin-American Academy of IT Security, Microsoft – Monterrey University
2005 - Certification CCNA Intro - Cisco Systems
2003 - Listening, Speaking and Communication, ESOL English, Darlington College of Technology, UK
2002 - Certificate in Telecommunications Systems, CANTV
2001 - Certificate in Networking Solutions, 3com

LANGUAGES
Fluent in Spanish, speak German and good English level