Helpdesk Team leader, Senior IT support
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Education: 2
Experience: 5 years
Relocation: Yes - Domestically
Career Objective
To seek a career in an organization where I can enhance my professional growth by continues learning and to take up challenging task.
Professional Experience
Career Profile :
 Al-Ahli Bank Of Kuwait :
Currently working as an IT Administrator and single point of contact for all IT activities which includes:
• Installation of the entire Server’s, pc’s, printer’s, Fax machine configuration etc.
• Operation Activities like monitoring and administering CCTV systems, create business access cards for staff , generating reports on daily attendance of staff .
• Installing IP Avaya (1608) phone’s and configuring extensions and Display names on the phone, administering access on local and international calls .
• Back-up activities include day to day backup of user’s personal data , core banking application & database backup on the server’s .
• Attended all CB UAE training/meetings for the CB application and software’s i,e: CBSP portal , WPS, ICCS .
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Eductation
ACADEMIC QUALIFICATION:
• Graduation: B.SC. IT, from Acme College of IT, Affiliated to
Sikkim Manipal University, Hyd,
India.
• HSC: Commerce Stream Sunrise English Private School,
Abu Dhabi, UAE
• Computer Skills: MCP, MCSA from India , Hyderabad , CMS
Computer’s Ltd.
MS SQL Server 2000 from Galaxy Computer
Education , Abu dhabi UAE .
CCNA 640-802 from India , Hyderabad , CMS Computer’s Ltd.
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