Office Manager - 10 years experience

As an Office Manager I want to coordinate and control all activities in an Office effectively and efficiently which would help the organization to achieve its objectives and goals.

•June 2009 till Present
Personal Assistant & Document Controller at BARWA Real Estate
Tasks mainly consisted of:
•Manage all travel arrangements, visa, hotel booking & airline ticket.
•Develop and maintain a document tracking system that ensures that all documents received or issued are tracked.•Manage incoming and outgoing mail / faxes and ensure it is controlled and delivered to the concerned persons.•Prepare outgoing letters to external/internal customers to generate a reference number and send the letter for record.•Prepare follow up reports on all incoming & outgoing documents.•Schedule meetings,•Taking minutes of meeting, send meeting requests.•Ensure proper maintenance of the general filing system.
•May 2007 till May 2009
Office Manager at Gladco for Export & Import, Cairo

•March 2004 till April 2008
Cabin crew at Emirates Airlines. Dubai, UAE

•April 2001 till Feb 2004
Commercial coordinator at MICHEAL ANTOINE CHALHOUB
Duty Free Shops Division, responsible for :
•Setting purchase budget, sales budget for all brands in accordance with respective suppliers.
•Participating in the preparation for different trainings.
•Negotiate and place orders with Egyptair DFS.
•Follow up all regular procedures (proformas, shipments, clearance..) for an order till the products are on sale.
•Handling clients complains arising from various activities.
•Follow up with sales promoters, set monthly and weekly targets, monitor the sales rates compared to our competitives in the duty free shop.
•Set regular meetings with the sales promoters to enhance their performance, put plans to finish the stock on time.
•Follow up stock status in different locations (different duty free shops in each airport and in the same airport like departure hall and arrival hall).
•Organize working shifts for sales promoters.

May 2000 till Mar 2001:Telesales at Vodafone

University: Graduated in Faculty of Economics and Political Science, English section, Major Economics. Cairo University (1996-2000).
School : Al Nozha Language School (all stages).