Egypt Zones accountACCOUNT

Process Consultant cum Customer Relation Executive cum Administrative Assistant


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Education: 4
Experience: 7 years
Relocation: Yes - Internationally

Industry Experience
2 years Customer Service
5 years Customer Service

Career Objective

Excellent interpersonal skills, office etiquette and phone manners,Handled all official company correspondence efficiently.

Professional Experience

Interaction with End Users, Business Process Owners for their specific requirements.
Involved in the customization of PeopleSoft HRMS modules. Working on the Change Request¡¦s of the clients.
Applying patches to the Service Request¡¦s. Upgraded several SQR reports and interfaces.
Prepare the Upgrade Analysis Document and Analysis Addendum, „« Below are the clients for which I worked for
Colgate, Xerox, Gymbore, Playboy, Ikon, Medco, Guess.

Eductation

B.Sc.-Electronics,Andhra Pradesh 2003.
Diploma in Computer&Mantiance Engineering(D.CM.E)¡VHyderabad, 1999

Certification

• Worked as a Process Consultant in ADP India Ltd., India from 30th June 2005 to 22nd April 2007

• Working as a Technical Consultant in ADP India Ltd., India from 23rd April 2007 to till date.

Additional Information

• Worked as Customer Relation Executive cum Administrative Assistant in Kasturi Enterprises ¡V The Home Solution Gallery, from since 6th September 2003 to 29th September 2005.

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Egypt Zones
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