Management

I would like to obtain a challenging position at the middle management level in a well-established organization that improves my skills in order to enhance the marketing strategies by providing suitable opportunities for the future advancement.

• Sales Manager: Kirby Co. 2001 - 2005.

Achievements:
1. Expanded revenue by 35% and achieved the largest revenue year in the company’s history by persistently targeting previously un-tapped market, implementing ideas to control inventory, ordering new lines of hot-market products and returning overstock and expired products.
2. Improved customer service and retention, achieved 80% of the renewal rate and improved communication with clients.
3. Provided an effective management for 40 sales representatives and team leaders with the required sales feedback and participated in promotion programs.
4. Trained and supervised the concerning staff to keep current clients up to date about latest changes/upgrades and deliver the desired image about the product to customers.
5. Successfully closed over 700 sales in team sales revenues during twelve-month period.
• Senior Store Manager: Al-Shaya Co. BHS store, Jack & Jones, Vero-Moda, and peacocks s stores. 2006 - 2008.

Achievements:
1. Managed a fast paced store (approx 500sq) - daily store -to-store operations, stock transfer and ware house communication - and provided excellent customer service.
2. Maximized store contribution through exploiting every sales opportunity by providing strong leadership, coaching/leading by example, Organizing and reducing the stock loss.
3. Maximized the merchandising opportunities by recommending feedback about the product and the range, customer request, and in-store promotions.
4. Exceeded the quarterly and annually target through delivering high levels of motivation and development to a diverse team whose first language is not English and ensuring individual and store compliance.
• Asst. Manager - Business Development: WARBA Insurance Company. 2008 - Present date.
Achievements:
1. Increased the sale by 30% (Achieved more than KD55, 000 sales revenues quarterly) and contributed in achieving the target of the Medical & life Dept.
2. Training new joiners on practicing sales skills, product knowledge and sales closing.
3. Providing the company with new business development ideas for the company growth.
4. Reducing the customer's complaints by 25%.
5. Providing the business power point presentations to the potential clients.

University degree in the business administration, Management Major.Middle East Canadian University: 2005
Lebanese Baccalaureate Part 2 Hassbaya School: 2000

Entrepreneurial Training program certificate for developing technical skills and personal abilities in starting and managing businesses.
Certificate of add power program for achieving 110+ Sales per month as a field sales counselor.
Certificates of achievements for achieving 43 per month individual home sales.
Master Class: Winning many Mater Classes.

Ten years of professional experience in commercial and financial management of national and international projects through establishing new markets and expanding business in a multicultural environment by applying SWOT analysis and efficient marketing strategies:

1 Successfully provided strong leadership and directions through high energy and innovation for the effective management of teams that have produced a successful tracked sales record.
2 Experienced in operating policies, strategic and tactical developments creatively with extensive product management experience through the product lifecycle.
3 Holding sales meetings and discussing sales strategies in order to enhance stagnated sales.
4 Developing promotional programs to increase sales.
5 Coaching sales representatives and telemarketing personnel to consistently exceed the deadlines and goals.
6 Controlling inventory and interacting with Direct Markets and field sales management.
7 Highly motivated, self-starter with strong analytical and problem solving skills.
8 Ability to successfully complete multi-tasked assignments.
9 Ability to overcome difficulties and challenges, which may delay task accomplishment.
10 Capability to work effectively under pressure and manage stress while producing high quality end-results.