Infrastructure Support Specialist / Network Services Manager

Team-based management style and excellent interpersonal communication skills.IT Strategic Planning/LAN Controller/Team Leadership/Budgeting/Project Management/ Capital Expenditure Planning/others.

Senior IT Engineer (Pico International Petroleum 2006 – Present
Recruited to maintain, enhance and upgrade existing technologies at PICO. With more than 500 users in 7 locations. Hire, train, develop, and lead a 3- person technical team. Manage a $1/2 million capital budget. Scope of position is expansive and includes departmental direction and full design, installation, engineering, implementation, support, training, administration, and management authority for:
-LAN/WAN Network Services
-Infrastructure for Network & Application Systems
-Solving all troubleshoots Network (LAN, WAN, VPN)
-Build a network Environment "Cabling and Switches”.
-Managing Servers.
Key Projects and Achievements
•Directed design and Implementation of LAN/WAN infrastructure. CFG (Cairo Financial Group) Project Windows Server 2003, PC systems and VOIP
•Rebuilding Network Infrastructure for Our main Office (1, 2, and third Floor) LAN/WAN.
•Directed design and Implementation of LAN/WAN infrastructure. (Pico Investment) Project Windows Server 2003, PC systems and VOIP
•Managed from planning through completion, a $250,000 LAN/WAN, servers and end user hardware upgrade projects.
•Collaborated on several management committees including the systems applications, Network prefect operation and security teams

IT Assistant Manager, EHAF Consulting Engineers, 4-2006 – 12-2006 www.Ehaf.com
Achievements
•Manage more than 60 computer networks for various customers. Installations covered both hardware and software (Windows 2003, Windows XP)
•Played a major role in designing networks topology for new projects including all components, subsystems, system design and prepared installation schedules

Network Engineer,ZAKSolution,Kuwait 2003 – 2005 www.zakq8.com
In Kuwait
Achievements
-Installing, configuring and Supporting about 310 hp Servers in "Ministry of Education in Kuwait, secondary schools”.
-Installing, configuring and supporting about 290 Dell Servers in "Ministry of Education in Kuwait, High Schools”.
-Re-new the Network environment "Servers, Cabling, LAN Switches and Fiber optics" of the Schools in Kuwait "about 170 sites”.
-Making a design of the Computer Labs at the Primary Schools in The El-AHMADY governorates.

IT Support, International Center Engineering & Technology 2001 - 2003

B.Sc. in commerce (Accounting Section)
Faculty of Commerce, Ain Shams University (2001)

Technical Certifications:
•MCSE –Microsoft Certified Systems Engineer
•MCSA – Microsoft Certified System Administrator
•CIW – Certified Internet Web Master
•MCT – Microsoft Certified Trainer (New Horizon) Kuwait
•MCTS - Microsoft Certified Technology Specialist (Office SharePoint 2007)

Skills
-Managing Servers
-Excellent of networking Handling, Management,
-Configure Windows 2003 Advanced Server.
-Local Area Network (LAN) controller.
-Solving all troubleshoots Network (LAN, WAN, VPN).
-Installing and configuring a third party tools as "Net Support". Etc.
-Build a network Environment "Cabling and Switches”.
-Computer proficiency in Microsoft Office Package
-Working on a "hp Servers and Desktops”, "Dell Servers and Desktops”.
-Body language Skills.
-Communication Skills.


Behavioral & Functional
-Strong sense of responsibility & self motivation.
-Ability to summarize technical problems & solution using logical approach.
-Team player with the ability to work independently & under pressure.
-Patient listener with special talent for understanding colleagues & clients Needs.
-High organizational skills with the ability to plan & prioritize.
-Organizing and managing a big stuff


PERSONAL INFORMATION

-Marital status: Married
-Military service: Exempted
-Nationality: Egyptian
-Place of birth: Egypt
-Date of birth: 30/9/1978