CV

I am experienced 14 Years in Oracle DBA on UNIX, NT, 2000

Operating System Scripting

•Unix shell scripting (Korn shell) and Windows NT Command prompt

Operating Systems:
•Windows 200x, Windows 200x Advanced Server ,NT , XP , Novel , SCOUNIX , SCOWARE , HP-UNIX
•I am familiar and working hardly with following :
-HP (Servers , PC's , Workstation , Printers , notebook, hp procurve ), we are service center for HP products & we are Gold partner for HP Products
-Acer ( Servers , PC's) we are customer service center for Acer
-NCR , we are customer service center for NCR (ATM machines )
-Sharp , we are customer Service center for sharp photocopier & faxes
-CISCO, dlink ,tplink
-Fidelio /Micros
•We Customer Service & support for : HP ,Acer ,NCR ,Sharp, Avaya PBX , NEC PBX , JVC home appliance , Deawoo Home appliance , Yorak A/C , GE UPS , Micros Fidelio , Oracle , Microsoft , CISCO .
•Oracle Database Administration of versions 7.3.4, 8, 8i, 9i,10g,11g on deferent technologies either Unix (SCO Unix , UnixWare , HP-UX 11) or Windows (NT4 / W2K) platforms; including:
Preparation, Installation , Configuration , Training & Testing
Backup and recovery (using OS scripts, RMAN and Log Miner)
High availability (Oracle RAC, Oracle FailSafe)
Performance tuning (using statspack, tkprof and trace analyser)
Oracle Server installation and patching
Database creation, patching and migration
SQL*Net configuration (over TCP/IP)
Replication (snapshots/materialized views)
Bulk loads (using SQL*Loader, imp/exp)
Microsoft SQL Server 200X
Hotel Management System
Fidelio Front Office Version 6 and 7 on Novell and Windows NT/2K OS , Fidelio Telephone Interface , Micros 3700 On Windows NT/2K, Micros 8700 On SCOUNIX OS
Design and Development Tools:
.Oracle Designer 6.0, 6i,9i,10g
.T.O.A.D
•DB24
•PL/SQL Developer 2000,2.1, 5.1, 6.0, 6.1,9i,10g
•Oracle Discoverer
Administration Tools:
•Oracle Entreprise Manager, Oracle SQL*Plus
•PL/SQL Developer 2000,2.1, 5.1, 6.0, 6.1,9i,10g
Networking:
TCP/IP , Intranet Configuration , Oracle Networking configuration , and Remote
Database connection through CISCO Router , configuring; Security policies , File Transfer Protocol(FTP), LAN, WAN

1989-1990 Yarmouk University – Irbid – Jordan
Degree : Bachelor in Computer Science
Date Awarded : June 1994

1988-1989 Abdulrahman Al_Afiki Secondary School Taiz Yemen
Degree : General Secondary Certificate
Field : Scientific

• Oracle 7 In Oracle Dubai
• New Feature For Oracle 8
• Oracle9i Fundamentals I
• Oracle9i Fundamentals II
• Oracle Performance Tuning
• Advanced Oracle SQL Tuning
• Oracle Backup & Recovery Training
• Oracle9i Data Warehousing
• Oracle 9i Replication
• Oracle 9i Enterprise Manager
• Oracle 9i Real Application Cluster
• Oracle 10g Application Server Admin I
• Oracle 10g Application Server Admin II
• Fidelio Certified professional (version 6 , 7)

• Fidelio Front Office Kit Dubai

• Fidelio Interface Telephone Dubai
• Opera Front Office Kit Dubai
• Micros 3700 KIT Dubai
• Telephone Interface

• As Oracle DBA I am responsible for database maintenance, I was responsible for day-to-day database maintenance including Tuning, I am a senior Oracle DBA with over 10 years experience who enjoys demanding projects and strives in implementing the best in class technical solutions.
With experience in both Finance and Healthcare across a wide variety of systems and companies from large to small I am seeking a new challenge to call upon my technical skill set.

• Responsible for providing an effective service assurance function for the technology services delivered to the Customer for products of HP Compaq , Acer , NCR, D-link, Microsoft, Oracle , Micros Fidelio , SCO, Novel ,CISCO and overseeing the Technology Framework Contract agreed between the two; managing the definition of services and service levels required to support the business, and ensuring that these services are provisioned successfully; undertaking ad hoc project management and technical support.

• Handling incoming customer problem calls

• Handling customers Contracts.

• Customer site visits for both product installation and training

• Ad hoc project management and technical support role.

• Management of the system support team .

• High level of customer support skills and excellent communication at all levels.

• Project management skills

• Strong organizational and motivation skills