Curricurum Vitae
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Education: 2
Experience: 4 years
Relocation: Yes - Internationally
Career Objective
customer service depatment : providing the best custommer service
Professional Experience
Work experience CURRENTLY WOPRKING AS A CUSTOMER CARE CONSULTANCY
WITH TNM
Duties
• Attending to customers problems through the phone
• Escalating outstanding issues to the assigned supervisors
• Disseminating problems that customers are facing to the Management
• Helping on stock taking
• Doing customer surveys
Worked as a an account relationship officer with Finca Malawi
• Marketing FINCA products to different business organizations
• Loan disbursements
• I identifying the target market for FINCA products
• Managing the loan portfolio
• Writing a weekly report for the loan payments
Worked as assistant revenue officer with Malawi revenue Authority (MRA)
Identification of new tax payers
Reconciling PAYE certificates
Civic Educating the Tax payers
Collection Of tax.
Other qualifications in possession of a class C1 drivers driving license
Eductation
Professional
qualification
Advanced Diploma in Business Administration
Subjects Passed
ü Management Organization
ü Corporate Strategy
ü Managing Information Resource.
ü Strategic Marketing
ü Strategic Human Resource Management
Subjects pending
ü International Business Case study
ü Corporate Finance
Diploma II In Business Administration
Subjects passed
ü Managerial Accounting
ü Quantitative Methods
ü Marketing
ü Human Resource Management
ü Principles Of Business Law
ü Systems Analysis & design
Diploma one In Business Administration
Subjects Passed
ü Economics
ü Organization Behavior
ü Accounting II
ü Business Communication & Presentation.
Certificate In Business Administration
Subjects Passed
ü Accounting I
ü Introduction to Business
ü Introduction to Business Communication
ü Introduction to Quantitative Methods.
EXAMINING BOARD: Association of Business Executives (ABE)
COLLEGE OF ATTENDANCE: Share word Open University
Certification
Academic
Qualification
Malawi Schools Certificate Of Education
Name Of the school: Chiradzulu Secondary school.
Subjects Passed
ü English Language
ü Mathematics
ü Social & Development Studies
ü Science & Technology
ü Agriculture
ü History
ü Chichewa Language
ü English Literature.
Additional Information
i am self stater with good work deposition and i am a fast leaner , self motivated, hard working , good interpersonal skills .
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