Operations and Security Center Operator

A position as Human Resources Manager Assistant of a company with 1,200-plus employees. I’m also available for any opening vacancy in the Company.

Marketing Chief Executive Officer Assistant, Alternative Advertising Agency, Windhoek, Namibia.
(February 2006 – February 2007)
• Increased sales from US$ 8000 to US$ 80000.
• Double sales representative from US$ 80 to US$ 800.
• Assisted in administering a revised distribution scheme, which allows for improvement on identified customers areas before final evaluation.
• Prepare personnel-related meetings and confidential material.


Logistic & Distribution Manager Assistant, Alternatives Advertising Agency., Windhoek
(March 2007 - March 2008)
• Worked with Logistic & Distribution Manager to develop new, in-house distribution method, producing an annual saving of US$ 4000 compared with traditional method.
• Revised the products quality before reaching the customers destination.

Call Center Manager Assistant, Ofek Investimentos e Administraηγo de Empresas Lda, Luanda, Angola
(October 2008 – October 2009)
• Assisted in administering a revised employee evaluation program, which allows for improvement on identified problem areas before final evaluation.
• Worked with training manager to seek new suitable candidates to standardise the procedures and enhance the office workflow.
• Established and administered service award programme.
• Assisted training manager in developing successfully standardised procedures which increased the workforce by 75%.
• Salary Processing and timesheets.

Operation and Security Center Operator, Ofek Investimentos e Administraηγo de Empresas
(October 2009-Present)
• Coordinating the transport and maintenance requests.
• Prepare reports and send them at the end of the day to the Maintenance Manager.
• Saving all requests into the data base (Priority RDP),
• Emails and correspondence from client to client via Microsoft Office Outlook,
• Controlling the Logistic Center and control room,
• Coordinating the internal Security.
• Shift management.
GPS transport control via Easy Wireless Net ZonControl

Science Field, Concordia College High School (2001-2005) Windhoek-Namibia
English, Geography, Development Studies, Physics, Biology, Maths, Accounting, Physical Education.

Human Resources and Business Management
Institute of Commercial Management (I.C.M) and Association of Business Managers & Administrators (A.B.M.A) UK-Bournemouth, England (2006 - 2008)
Diploma in Human Resources and Business Administration

Human Resources Development
• Business Management and Administration
• Business Law
• International Business Communication
• Behavioural Science
• Economics of Industry
• Business Organisation
• IT Skills
• Dissertation.

Diploma in Human Resources and Business Management