IT

Seeking a position in programming, technical communication, databases and IT support or sales.

Benchmark, Really, Lightmoon, Smart, Field action, Rothmans October 2006/ Currently
Sales Supervisor
1. Assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.
2. Assist the Sales Manager in revising and implementing the sales strategies plans.
3. Assist the Sales Manager in generating sales opportunities by identifying appropriate business targets.
4. Assist the Sales Manager in providing a professional and excellent level of customer service with existing and new customers.
.5. Supervise scheduled shifts.
6. Assist Sales Manager by completing all assigned duties
7. Clean up stations and facilities throughout shift and ensure products are adequately stocked
8. Handle customer issues, resolution and communicate escalated issues to the Sales Manager
.ハハ9. Supervise Sales Representatives
10. Assist with sales rep questions, concerns and product/service ハハquestions.
11. Create reports showing Sales and attendance etc.
12. Make sure all employees adhere to company policies and procedures
13. Deliver positive feedback, Employee Rewards and Customer recognitions to employee
14. Communicate all employee relations issues, ハハconcerns, and incidents to Sales Manager.

Licentiate of Arts High Institute of Literature Communications & Media Department. September 2009

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