OPERATION & INVESTIGATION MANAGER

OPERATION & INVESTIGATION MANAGER

Operation Manager, Nobles Tours, Egypt 2010 to Present


1 Manage, direct; control all executives to achieve the planned company objectives.
2 Plan for short / long term strategic plans to develop the volume of the business and according to the vision market.
3 Preparation of annual budget for the operation and investigation department.
4 Managing the company's integrated system for access control intrusion detection, camera surveillance, people protection. Intercom system ,time & attendance and parking management
5 Hire, evaluate and promote employees force in coordination with all company's department.
6 Handling customer critical complaints & work on resolving them efficiently
7 Coordinate with related departments to reach customers satisfaction
8 Created operation training course schedules and ensured that training class attendance goals had been meet.
9 Monitors and assure that policies & procedures related to integrity confidentiality and security are followed
10 Protect the company's assets including premises, stock, cash and vehicles





General Manager, Sunshine Limousine, Egypt 2005 to 2008


1. Ensure all company polices are implemented according to the board of directors decisions procedures.
2. Manage, direct; control all company's employees to achieve our main target s and objectives.
3. Plan for short / long term strategic plans to develop the volume of the business.
4. Hire, evaluate and promote sales force in coordination with the sales head.
5. Open new markets hotels and contracting with various companies



Police Officer, police stations, Egypt 1997 to 2007

1. I'm experienced Manager and investigator, resigned from the police service in 2007 after over 10 years service mostly in the field of criminal investigation.
2. Had wide experience both as an investigator and as the senior investigating officer in all manner of criminal investigations.

EDUCATIONA AND SKILLS

-Bachelor, Law and Police Sciences, Police Law enforcement Academy, 1997