Information Technology
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Education: 4
Experience: 5 years
Relocation: Yes - Domestically
Career Objective
Perform to the best of my ability for the realization of highest productivity, be an asset to the organization. Utilize my technical and management abilities in the IT service industry while being resourceful, innovative and flexible.
Professional Experience
TECHNICAL SKILLS
Installation and Configuration of Windows 2003 Server in Workgroup and Domain Models
Installation of MS Exchange 2003 Server and Red Hat Linux 4.0
Creating and Managing Local Users and Groups
Configuration of Domain Security Policies, Local Policies and Printers
Configuration of Active Directory Services by using DCPROMO
Implementation of Active Directory Services with DNS
Creation of Domain Users, Domain Groups and Organizational Units
Configuration of Distributed File Systems (DFS)
Configuration of Terminal Services at server side
Applying Group Policies to Users
Installation and Integration of DNS with ADS
Installation and Configuration of DHCP Servers
Installation and Configuration of IIS for Websites and FTP Sites
Installation of RAS and Configuration of RAS server and RAS client
Installation of VPN and Configuration of VPN server and VPN client
Configuration of Additional Domain Controller and Child Domain Controller
Configuration of ADS Backup
CCNA
Good Knowledge on LAN, WAN, Networking Topologies and IP Addresses
Good Knowledge on Subnetting, VLSM, CIDR and Supernetting
Configuration and Troubleshooting of CISCO Routers like 2500 and 3600 series
Configuration & Troubleshooting of various Routing Protocols like RIP, IGRP, EIGRP and OSPF
Configuration of Static Routing, Default Routing and Dynamic Routing
Configuration of Access Control List (ACL)
WAN Encapsulation Protocols like HDLC, SLIP and PPP
Configuration of BRI, PPP/CHAP and NAT(Network Address Translation)
Backup and Restore of IOS(Internetwork Operating System)
Breaking the console Password
TRAINING
Completed Advanced Training Course of SAP BASIS with Net Weaver Components like XI, EP, BW
Eductation
ACADEMICS
PROFESSIONAL QUALIFICATION
2001-2002 P.G.D (I.S) Post Graduate Diploma in Information Systems with
first division Kakatiya University, Warangal
1998-2001 B.C.A (Bachelor of Computer Applications) with first division
Certification
Technical Certifications
Cisco Certified Network Associate (CCNA)
Microsoft Certified System Administrator (Windows 2003 Server)
Achieved one Certificate from PETRORABIGH for Domain Project
Additional Information
PROJECT EXPERIENCE
1) PETRORABIGH Refining and Petrochemical Co. (SAUDI ARAMCO)
(SEP 2008-TILL DATE), RABIGH
Company Profile:
Launched in September 2005 as a joint venture between Saudi Aramco and
Japans Sumitomo Chemical, the US$10 billion Petro Rabigh plant is the largest integrated oil refinery and petrochemical production facility ever built at one time, and one of the most sophisticated plants of its kind in the world.
Role: Desktop Support Engineer
Roles and Responsibilities
Migrating the System Using the Ghost / Image Software & Re-storing the Backup Files.
Supporting all IT related problems for (Data and Voice)
Troubleshooting Desktops problems remotely
Install and remove all licensed software remotely
Install all peripheral devices such as scanner, printers
Install Petro Rabigh Standard Applications
Support to configure all multimedia programs
Configure Outlook email, Network Connection (Map Drive), Configure Real player, Media player
Reset User domain password, SAP Passwords and Home Internet Passwords
Response to users concern, inquiries and complain
Using SD+ system to report call tickets and trouble tickets
Assign the ticket to the right baskets in all Petro Rabigh Sites
Insure that users information is protected
Hot Categories
Chemicals
Batteries
