system support engineer/system administrator

To obtain a job that will utilize my skills as a multi skilled worker, a technical graduate and to offer my unlimited resources to make a difference for the company I will be working with .

•Providing End User support (Hardware and Software).
Preparing and installing Operating system and desktop software like MS Office, Antivirus on the personal computers and connecting to the LAN.
Black berry and I Phone configuration.
Setting up user accounts and Outlook settings on the systems.
Installation of Symantec Ghost imaging software to provide system recovery.
Installation and maintenance of office desktops at the office.
First level support for day-to-day operations.IT Orientation to new recruits on customer networks & systems,Provide remote support to branch offices using remote control software.Supporting in All kind of Peripheral Printers, Scanners.Server & Network Support.Physical installation of servers & hardware.Installation of Windows Operating System. Installation SQL 2000 / 2005 on servers and connecting Clients.Installation and Configuration Microsoft Exchange Server 2003.Troubleshooting systems, network and printers.
Taking regular backups of Servers and office desktops.
Arranging and setting up projector at the conference rooms.
Managing active directory, adding users, managing shared resources.
Monitoring virus attacks on a weekly basis through Trend micro on line.Monitoring the systems facilitate disaster recovery scenario.Installation and management of Active Directory,DNS,DHCP.Providing Black Berry Support.Logistics & Liaison,Sending Printers and other IT related products to the service centre.Liaising with vendors to get technology and pricing information of products & services.Sourcing & procuring media & accessories for IT equipment.Managing and coordinating the project and diverting the various IT Teams to setup the IT infrastructure at the site.Proper documentations and records for the work done at sites.

Education:
Degree Name: (BS IT) BS Information Technology
Level Attained: Bachelors Degree (CR HRS 132)
CGPA: 3.52
Institute: Sarhad University of Science and Information Technology Peshawar.
Address: Peshawar, Pakistan
Session: 2001 - 2005



Certificate: Fsc (Pre Engineering)
Level Attained: (Equal to A-level)
Grde: 2nd Position.
Institute: Govt Post Graduate College Kohat.
Address: Pindi Road Kohat NWFP, Pakistan
Session: 1998 - 2001.


Certificate: Metric
Level Attained: SSC (Equal to O-Level).
Grade: 2nd
Institute: F.G Boys High School Kohat Cantt.
Address: Kohat Cantt NWFP, Pakistan.
Session: - 1998

Skills:

MICROSOFT

Active Directory, Group Policy, User Management, Organization Unit, DNS, Domain Administration, DHCP, LAN ,SQL Server, Remote Installation services, Internet Sharing, MS Access 97/2000,
MS Out Look, ISA Server. MSSQL 2000 Server Administration, Backup and Recovery,
Black Bery Administration.
Operating Systems - Microsoft Windows 98, 2000/NT/ME, XP, Microsoft Server 2000/2003/2008




Operating System:

(Windows 2000/2003/2008 platforms):
Windows 2000/2003/2008 Server & Professional: Installation, network configuration, Active Directory, DHCP, WINS, DNS, FTP and Internet sharing. Installation, user account management, TCP/IP, Network File System


OTHERS
Oracle 9i, Oracle 8i, SQL/PLSQL
Oracle Developer6i Reports, Forms.
MS Office 2000/XP. Citrix installation and management.
Computer Hardware and Software (Server, PC).
Cable configurations (STP).