Egypt Zones accountACCOUNT

ADMINISTRATION & HR


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Education: 5
Experience: 4 years
Relocation: Yes - Domestically

Industry Experience
4 years Customer Service

Career Objective

To work in an innovative, challenging, performance enhancing environment provided by a corporate, contributing to its growth and thereby augmenting my talents and realizing my potential.

Professional Experience

Name of the organization
Period
Designation Triumphant Institute of Management Education Pvt.Ltd
August 2009 –Oct 2010
Executive- Student Relations

Self Improvement and Learning
Handling Administrative part and HR part. Coordinate all Administrative/HR department personnel activities and schedules; develop and recommend office procedures; ensure smooth office operations.



Name of the organization
Period
Designation ING Life Insurance Pvt.Ltd, Trivandrum, Kerala.
April 2008 to April 2009
Assistant Sales Manager.

Self Improvement and Learning
Recruiting a team of advisors, motivating and guiding them to achieve their goals. Communicate effectively with subordinates, superiors, the general public, representatives of public and private organizations and others sufficient to exchange or convey information.



Name of the organization
Period
Designation General Motors (Deedi Motors), Trivandrum,Kerala.
August 2007 to March 2008.
Customer Care Manager, Accessories Manager.

Self Improvement and Learning Joined as Customer Care Manager. Promoted as Accessories Manager. Profile included handling customer queries, solving their problems and ensuring 100% customer satisfaction. Meeting customer requirement of accessories for cars and ensuring customer satisfaction and meeting the target. Responsible for meeting day to day prospecting activity standards, generate customer proposals and presentations, make sales calls, close new business and follow up to ensure that the customer implementation and billing is complete.


Name of the organization
Period
Designation CADD Centre, Trivandrum, Kerala
March 2006- August 2007
Customer Care Officer

Self Improvement and Learning Counseling of clients for software training, providing adequate requirements for the students, ensuring customer satisfaction, administering the staff requirements and stock keeping. Manage all office supply requirements to ensure sufficient supplies are readily available to enable continuous operations.

Eductation

ICFAI University Pursuing PG Diploma in Cyber Law

Institute of Company Secretaries of India Pursuing Company Secretary
(Executive)
ICFAI University
2010 Masters in Business Administration
All Saints’ College 2006 Bachelors of Commerce

Certification


MS Word skills in the writing of assignments and projects that led to attaining a successful Bachelor of Degree.
MS Excel skills in the production of various statistics and analysis reports, including charts or graphs to illustrate findings and also for Quoting.
MS Power Point design skills to put together informative presentations of results at group level, as part of University course.
During University gained skills in C/C++.
Skilled in developing a range of Microsoft Office Projects, Adobe Photoshop and Primavera. And very talented in drawing and paintings.
Good Email and Internet skills to communicate and source information, where necessary.

Additional Information


Comprehensive problem solving abilities.
Excellent verbal and written communication skills.
Positive communication and interpersonal skills.
A high level of conceptual, research and analytical skills.
Flexible, quick to learn and adaptable to new environments.
Enthusiastic team player.
Ambitious, hard working, very achievement oriented with high degrees of drive, determination and self-motivation


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