Egypt Zones accountACCOUNT

Business and Development Analyst


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Education: 4
Experience: 6 years
Relocation: Yes - Internationally

Industry Experience
4 years Business Development Manager
2 years Customer Service

Career Objective

Seeking a challenging and stimulating position, where I can employ my cooperative skills through the use of sound planning, strong administration, problem solving, and persuasion skills as well

Professional Experience

ORASCOM HOTELS AND DEVELOPMENT
Jan 2012 – Present
Senior Business and Development Analyst
•Developing & maintaining database for all real estate projects
•Conducting special studies to analyze complex financial actions and prepare recommendations and forecasting
•Analyzing financial & Sales information to determine present and future financial & Sales performance
•Operating records and financial statements
•Preparation of studies, reports, analyses and recommendations in areas such as budgets, forecasts, financial plans, statistical reports and business forecasts
•Annual, quarterly and weekly analysis reports
•Maintaining database to track and monitor document flow: starting with reservations through the customers' product delivery process:
oReservation
oContracting
oConstruction
oExtra works
oDelivery
•Implementing operational measures and standards for all ODH real estate businesses.
•Track inventory vs. sales, price and product.

September 2008 – December 2011
Operations & Business Analysis Associate


ARAB BANK – TAHRIR BRANCH
February 2008 – December 2008
Customer Relationship Officer
• Opening all types of accounts for retail, staff & corporate customers.
• Issuing automatic teller machine cards (ATM).
• Responsible for updating all clients’ information on a regular basis.
• Issuing non-routine account statements.
• Marketing & selling of full range of the bank’s services & products including certificates, time deposits, master cards, personal loans, car loans & Banc assurance products.
• Issuing power of attorney instructions.
• Handling customers’ inquiries & complains.

PIRAEUS BANK – CAIRO BRANCH
May 2006 – February 2008
Customer Service Officer

March 2006 – May 2006
Credit Department
•Analyze applicant’s finances & calculation of Debt Service Ratio (DSR) as described in Credit Policy.
•CBE investigation.
•Investigation of applicant’s Account on FNS system.
•Prepare and follow up required reports.

MOHANDSEEN BRANCH
January 2006 – March 2006
•Issue and renew Time deposits.
•Issue Triple certificates.
•Perform outgoing transfers.

Eductation

•Faculty of Business Administration- English section
( Sadat Academy –Canadian Section)- 2005
•Manor House School
Thanawiya Amma - 2000, Cairo

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