Egypt Zones accountACCOUNT

receptioniest,admin,sales


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Education: 2
Experience: 20 years
Relocation: Yes - Internationally

Industry Experience
9 years Other
5 years Other
1 years Other

Career Objective

Seeking for a challenging position in a leading organization that will enhance my career for better fruitful performance. Furthermore allow me to enrich my ambition and career while contributing to the development of the organization.

Professional Experience

CAREER SUMMARY AND ACHIVEMENTS

ALDAR PROPERTIES 4 years
Abu Dhabi , UAE


Receptionist

 Handling all incoming and outgoing calls.
 Maintaining filing system for outgoing and incoming correspondences
 Maintaining appointments schedule, meetings, and conferences
 Taking care of company visitors requirements
 Formulate plans, programs and work schedule which meets work requirements on priorities and deadlines
 Handling daily correspondence (Letters, faxes, e-mails)
 Receiving and recording all incoming correspondence
 Preparing PowerPoint presentations
 Maintaining filing and documents’ tracking
 Arranging travel and hotel bookings
 Maintaining Job knowledge, work flexibility and balancing quality and productivity in a dynamic work environment
 Supervising and maintaining discipline in reception area
 Drafting official letters and documents.


Paris Gallery 9 years
Abu Dhabi , UAE

Receptionist

• Handled incoming customers’ Phone calls, inquiries and complaints.
• Prepared required reports & forms.
• Taking daily Staff attendance.
• Guided Customers inside the outlet.
• Assisted the Customer Service and the Sales Teams.
• To participate in different fields to raise of the name company like fashion shows , donation,


Al-Nomas Decorations Abu Dhabi February 1999 – October 2001
Receptionist & decorated consultant & sales lady
• Handled All Phone calls at the reception.
• Answered Customers’ inquiries and questions.
• Work closely with Customer service team to improve the service provided to customers.
• Visiting customers at home giving ideas about their furniture and décor (gave me more experiences and easy daily with different mentality)
• Always in touch with customers in any time and be at their services 24
• Traveling in the UAE around the cities giving ideas, give the best customer services inside outside the Company.
• Contact with important people inside outside the country, give best offers and ideas
• Making a lot of exhibition to express our elegant product and get more knowledge dealing with different people from all over the world.





Eductation

• Diploma in Beauty Care and Cosmetics from the German institute “Allen Betrex Institute”/ Syria , 1996.
• One year in English Literature at Syrian University .
• Course in Secretarial and Administration Systems, from 16-12-1993 till 15-3-1994 from the “Arabian Cultural & Typing Institute”.
• Course in word processing, from “AL-Anwar Computer Institute”, 24 theoretical and practical
• Credit hours (merit: Excellent).
• Course in Al Khwarizmi International College for PowerPoint, excel, Microsoft word for 1 month

Additional Information

PERSONAL SKILLS
 Analyzing problems, applying my knowledge in suggesting and reviewing various solutions, and deciding on the most appropriate ones.
 Initiating new and innovative ideas and improving an existing way of doing or creating something.
 Customer Service Oriented
 Honest, trustworthy, hardworking and flexible employee.
 Good Communication Skills.
 Expert in computer hardware, software, network troubleshooting and other office electronic devices troubleshooting.
 Fast learner and highly trainable
 With high ability to grasp new technologies
 Highly dependable in completing designated tasks and meeting deadlines.
 Energetic and self motivated team player with proven ability to work in both independent and with the team environment.

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