Project manager

Obtaining a challenging position in managerial level in ICT department, with excellent hands-on technical experience in IT service support and service elivery based on ITIL best practices and PMP supporting organization business needs

Experience
April 2006 till now SEGAS- Spanish Egyptian Gas Company (UNION FENOSA, ENI and
EGAS), DAMIETTA PORT, EGYPT
Job responsibilities IT Supervisor, Acting as IT manager
„h Responsible for maintaining IT department infrastructure and resources
„h Budget preparations, closings forecasts and follow up.
„h Issuing monthly management report
„h Define goals, establishing strategy and developing sub planes to coordinate activities
„h Participate in staffing and Company Competency Model for all SEGAS telecom
„h Communicating with local and international vendors and service providers to
negotiate the best solutions for business needs
„h Responsible for telecom & Systems department provided documents and procedures
during ISO 9001 certificate project
March 2005 to April 2006 SEGAS- Spanish Egyptian Gas Company, DAMIETTA PORT,
EGYPT
Job responsibilities Telecom & Systems administrator
„h Administer, maintain and troubleshoot SEGAS data network consists 3 sites; CAIRO,
DAMIETTA connected via frame relay and SPAIN connected via Satellite
connection
„h Administer, maintain and troubleshoot 2 sites infrastructure consist of 300
workstations, 29 servers mixed platform, 24 Cisco fiber switches, 8 Cisco routers and
2 firewalls
„h Maintaining telecommunication infrastructure consists of SIEMENS PABX 3 frame relay data connections,
secured VPN connection and internet connection
„h Maintaining business data using backup plans on HP tape library 20 TB and HP eva 3000 SAN (Storage area network)and NetApp FAS storage systems

February 2004 to December 2004 CISCO TRAINING CENTER, QATAR State
Job responsibilities Technical training administrator
„h Providing networking training courses (Cisco academy courses, Microsoft
networking)
„h Administering training process technically; responsible for preparing and
administering the information technology networking courses.
„h Maintaining partnership with Cisco Academy and Microsoft Corp.
August 2002 to January 2004 VIRGITECH, ALEXANDRIA, EGYPT
Job responsibilities System administrator
„h Design the network backbone and infrastructure for 3 branches.
„h Implementing the network infrastructure in the 3 branches:

Education and training
Egypt, September 1994 to July1999
Alexandria University-Faculty of Engineering, Bachelor
Degree, department of Mechanical engineering
Egypt, October 1999 to November 2000
Accomplished courses for MCSE certificate
Accomplished Courses for CCNA2 certificate
Accomplished courses for Microsoft MCSA certificate
Egypt, April 2006
Egypt, SGS Egypt LTD ¡§ISO9000:2000¡¨ International Auditor Training Course
Egypt, American Chamber ¡§Supervisor skills training course¡¨
Egypt, 2009 EMC, Documentum administration training course
Spain, 2009
CMMS system administration training
PI system administration training
Egypt, OMS ITIL V3 certified training
Egypt, LINUX-PLUS SUN SOLARIS Admin 1
Egypt, VMWARE Vmware Vsphere administration
Egypt, Brisk consultancy PMP project management professional
Egypt, Dale Carnegie Problem solving and decision making
Egypt, GLOMACS Data analysis techniques for engineers & technologists

MCP (Microsoft certified professional)
„h MCT 2004 program(Microsoft certified trainer)
„h MCSE (Microsoft certified system engineer)
„h CCNA (CISCO certified network associated)
„h MCSA (Microsoft certified system administrator)
„h ITIL V3 certified
„h PMP No: 1415480

Personal information
„h Birth date: 1 September 1975 Military service: Done
„h Driving license: Valid Social status: Married