Accounts officer/ Customer Service
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Education: 4
Experience: 5 years
Relocation: Yes - Internationally
Career Objective
Looking for a position that will allow me to utilize my substantial background and strong knowledge of experience in being an important team player in your esteemed organizations success.
Professional Experience
Attended to customer queries and complains
Making sure the customer understands the quality of our products.
Welcoming customers
Ensured that mechanization standard is maintained
Ensured maximum customer satisfactions through frequent contacts and instant approval.
Responsible for building a positive image of the company.
Greeting and welcoming customers to our stores
Attending to customers needs and providing outstanding customer services
Arranging of clothes products in an attractive manner to customers
Being aware of promotional offers and encouraging customers to avail for discounts on the clothes promoted on the store.
Receiving of cash, credit cards and giving out of receipts whenever there is a purchase
Assisting and advising customers about latest fashion trends sold.
Provide customers with answers to all enquiries.
Making petty cash payments and preparation of claims for reimbursement,
Maintaining prompt banking of cash and conducting daily bank reconciliation
Accounts receivables Receipting payments from customers and following up for payment from customers whose accounts are due
Account payables Reconciliation of customer accounts and making deposit refunds, settling supplier accounts, and payment of traffic fines and insurance charges,
Customer billing Preparing and submitting invoices and statements to customers,
Book keeping and ledger control reconciliation
Eductation
2000-2004 : THE POLYTECHNIC, IBADAN
Degree in Accounting
1994-1995 : DALOT COMPUTER SCHOOL, IKEJA
Diploma in Computer science
1986-1993 : GOVERNMENT COLLEGE, IBADAN
West Africa School Certificate
Additional Information
Ms-Office
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