IT Manager

Seeking a challenging and rewarding position according to my academic background whereby I can apply and develop my skills further and enhance my professional conduct

VIOP
• (C315, G215, G615, G915, S330/S340) Operations, Administration and Maintenance, S3 VoIP Overview, S3 VoIP advanced. London 2009
• Integrated Media Gateways (remote and onsite support training and practical experience).
Nework:
• C - VOICE Cisco Voice over IP (certified) 2010
• CCNA Cisco Certified Network Associate (certified) 2003
• CCNP Cisco Certified Network Professional (course only )
General:
• ICDL International computer driving license

Soft skills:
 Personal Skills
 Management & Leadership Skills
 Communication Skills
 Commercial Skills
 Sales Skills

WORKING EXPERIENCE

Technologies & Network Section Head VOIP Engineer

remote and local support for VoIP services and Wireless and VAS services

Analyzing & Monitoring & supporting SIP & SIP proxy servers / Media & stream servers MCP / CSP / SBC / Gateways.

IMG Integrated Media Gateway
For VIOP calls transcending TDM – IP (carrier grade)

CSP Converged Services Platform
For VIOP calls transcending TDM – IP (Enterprise company)

MSP Multi-Services Platform
For all the VAS services such Ring back tones (carrier grade)

SBC & RSM
Supporting & maintaining SBC’s & MSX’s
Section board controller for VOIP calls – RSM call monitoring & controlling routes (carrier grade)

• Computer Science Diploma - Cairo university (Final year)
• Bachelor of (Business Administration department),facility of commerce Banha University – Faculty of Commerce 2006

VIOP
• (C315, G215, G615, G915, S330/S340) Operations, Administration and Maintenance, S3 VoIP Overview, S3 VoIP advanced. London 2009
• Integrated Media Gateways (remote and onsite support training and practical experience).
Nework:
• C - VOICE Cisco Voice over IP (certified) 2010
• CCNA Cisco Certified Network Associate (certified) 2003
• CCNP Cisco Certified Network Professional (course only )
General:
• ICDL International computer driving license
• C - VOICE Cisco Voice over IP (certified) 2010
• Certified VOIP Engineering & VOIP services technician (VoIP advanced). London 2009
• Certified VOIP Engineering & VOIP services technician (VoIP Basics) London 2009
• Cisco certified CCNA (2003)
• wireless training for video & Data streaming enhancement over 3G carriers
• School of Video - Dialogic Host Media Processing
• IP Media Server Workshop

Courses studied in the Diploma:-
 Programming Languages
C/C++

Work Environment Suites & experiences:
 Web Technologies
• HTML
• Java Script

 Operating Systems
Windows 98/ME/xp/Vista/windows7
Windows 2000/2003/2008
Unix
Lunix / Mandriva / Suze / linux Copunto / Redhat

 Tools:
• Programming with PL/SQL
• Visual Basic 6
• Java
• DB Administration workshop I
• VOIP installation & configuring servers /communication – voice gateway – SIP proxies
• Installation & configuring CISCO routers & firewall
• ORACLE database administrator
• Expert in (HTML – JAVA – BizTalk - PHP- SQL - ISA - Exchange & windows server )
• MCSE (Microsoft certificate system engineer ) / CCNP Cisco Certified Network Professional (course)

Awards:-
Excellence for hardware & software support as technical department manger & network administrator in compunet 2002
COURSES

Technical Courses:

VIOP
• (C315, G215, G615, G915, S330/S340) Operations, Administration and Maintenance, S3 VoIP Overview, S3 VoIP advanced. London 2009
• Integrated Media Gateways (remote and onsite support training and practical experience).
Nework:
• C - VOICE Cisco Voice over IP (certified) 2010
• CCNA Cisco Certified Network Associate (certified) 2003
• CCNP Cisco Certified Network Professional (course only )
General:
• ICDL International computer driving license