Human Resources Manager

Development of a superior workforce. Development of the Human Resources department. Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

REZA FOOD SERVICES CO. LTD – MCDONALD’S WESTERN REGION – SAUDI ARABIA
2003 - Present
Human Resources Manager
4. Conduct new employee orientations and safety training programs, ensuring all necessary forms and documents are completed.
5. Set up all necessary personnel files and maintains related records.
6. Conduct exit interviews with employees leaving the company. Providing them with pertinent and accurate information, notifying necessary health/insurance providers.
7. Answer benefit questions for managers and employees, as well as assist with problem solving. Act as a liaison between employees and insurance carries to resolve problems and clarify benefits. Assist with annual benefit renewals, including enrollment procedures.
8. Ensure that documentation is completed for any workers' compensation claims, short-term or long-term disability claims. Conduct follow up to ensure that all parties are kept informed.
9. Process all salary changes due to merit increases, promotions, bonuses, and pay adjustments. And ensure that all necessary documents are received, information is entered into computer database, and forwarded to payroll.
10. Develop, extract, maintain and update key human resource metrics and other workforce management data such as turnover, recruitment costs, demographic profiles, terminations, projected retirements and skill shortages, etc. utilizing ad-hoc reporting tools on the HRMS database.
11. Apply fundamental business and human resource concepts to establish and maintain effective work relationships with managers, the corporation, and the community; and maintain professional competence, knowledge and skill necessary for the satisfactory performance of all assigned responsibilities. Handle information in a confidential manner.
12. Create the Talent Management Plan for the whole company and supervise on carrying it out to have second line leaders (RN&RF) back to back.

CAIRO AIRPORT COMPANY
1997 - 2003
Human Resources Supervisor
Shoa’a for Scientific Information Center (Part Time) 2005 - 2008
English Translator
Master in Scientific&Engineering Translation

Diploma in International Commercial Negotiation from National Planning Institute, Ministry of Planning, Egypt (2002)
Diploma in Political, Economical and Social Relations Among Far Eastern Countries from Asian Studies Institute, Zagazig University, Egypt (2000)
BA of Arts, English Department, Zagazig University, Egypt (1994)

Class in GHRDS series 100 from HU University – Shangahai / China (2010)
Class in Staffing & Retention – Compensation & Benefits from HU University – Hong Kong (2009)
Course in Situational Leadership Competencies from HU University / Dubai 2005
Class in BLP ( Business Leadership Practices) from HU University / Dubai 2004