Egypt Zones accountACCOUNT

Sales and marketing


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Education: 4
Experience: 5 years
Relocation: Yes - Internationally

Industry Experience
3 years Customer Service

Career Objective

Seeking a challenging position in a well established, multinational corporation, where I can positively affect its business objectives utilizing my technical skills and academic credentials.

Professional Experience

Etisalat –Egypt (May 2010 till now)
Technical support advisor
My role :
-To solve customers problems related to (ADSL-3G-Blackberry)
-To handle VIP customers complaint and doing follow up
-Achieving high scores in SLV that meet organisation’s targets
Raya-HTC project ( December2009 till may 2010)
International account agent
My role :to Find the reasons for the technical problems that might face the customers related to HTC handset.

Training
-Through my studies I did trainings in multinational copmanies such as(Orange and Vodafone)

Eductation

-Perfoming Mini MBA in sales and marketing at London commerce chamber(LCCI).
-B.Sc. In Electronics and Communication Engineering (June 2005)
Faculty of Engineering, Arab Academy for Science, Technology & Maritime Transportation
Cairo, Egypt.
- Electronics and Communication Major
- Graduation Project: "Eye Armed Tank"

Hot Categories

Chemicals Batteries

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Egypt Zones
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