Receptionist, Customer Service, Admin

Seeking a challenging position requiring demonstrated skills in leadership, planning, administration, reception, customer service, training and communication

1. Receptionist/ Front Desk Officer/ Admin Assistant/Document Controller
MAY, 2010 - PRESENT
AMWAJ (Qatar Petroleum at Central Office Building)
ľGreet people and direct them to contacts or service areas
ľOperate switchboard or telephone system
ľAnswer, screen and forward telephone calls with telephone manner
ľPerform clerical duties, such as filing and sorting and distributing mail
ƒæControlling guests¡¦ entrance to and exit from respective promises ensuring access is giving only with prior appointment with or prior consent of Company's concerned employee.
ľCompleting guest entrance and exit registers showing salient details of guests and visit dates and time giving appropriate directions to visitors
ľReporting any and all cases of non-compliance with entrance and or exit regulations and or procedures or other security requirements to company
ľCarry out day-to-day administration at reception counter of respective premises as directed by company representative
ľProvide guests with basic information of the premises
ľReceiving and forwarding to Company's appropriate staff complaints regarding inappropriate use of allocated car parks
ľReport any observation of suspicious action in his visibility/abnormal situation to competent authorities at once
ľRespond appropriately to and reports to company's
authorized personnel immediately in emergency situations
ľReceive gate passes like person's gate pass, vehicle pass and material exit pass
ľEvaluate the passes application before sending to the
General Office
ľGive the gate pass applications to the applicants
ľBooking schedule for the conference room
ľAssisting to the higher management
ľReceiving documents from the contractors
ľProperly send the documents to the designated areas
ľMonitor and track all the documents
ľOver all in charge for all the contractors transactions

Education Level:
Bachelor's / College Degree
Course: Bachelor of Science in Business Administration (Major in MANAGEMENT)
School/University: Bataan Peninsula State University (Bataan Polytechnic State College)
Date: Jun 2000 - Mar 2004

LICENSES/CERTIFICATIONS

1.) AU Optronics (TAIWAN) EQL6A0807004 July 23 2008
2.) BATAAN COMMERCIAL ENTERPRISES August 2006
3.) BATAAN PENINSULA STATE UNIVERSITY July 2000 ¡V July 2003

TRAININGS/SEMINARS

1.) AMWAJ CATERING (QATAR) Quality, health, Safety and Environment
Apr 29- 2010
2.) PETRON BATAAN REFINERY On the Job Training
Nov 2003 - Dec 2003
3.) BATAAN PENINSULA STATE UNIVERSITY Steps to Fail Forward
Mar 15 ¡V 19 2003

ľ Excellent in Customer Service
ľ Can handle Office Administration, reception, general and training support to Senior Management and higher Management
ľ Excellent coordination and organization skills
ľ A team player with proven ability to work on own initiative
ľ Knowledgeable of Business Psychology
ľ A multi-tasking employee with quality works
ľ Can practice professionalism at all times
ľ Ability to cope up to the different types of people and environment
ľ Has basic knowledge in Journalism
ľ Can provide an adequate and qualitative trainings