Public Relations Specialist

Seeking a challenging position in a reputable company to help,enhance and where my academic background and interpersonal skills are well developed and utilized.

04th of July- 23rd of Sept 2005 Logan City Council QLD, Australia

Trainee [Accounting Dept.]
Basic business transactions.
Customer service: including both face to face and phone calls.

15th of December 2008 -15th of June 2009 - Intercontinental Citystars

Front Desk Department:
Front Desk Clerk.

Main Tasks, Responsibilities & Accountabilities:
•Answers customer's inquiries & carry out their requirements regarding our offered services.
•Handles frustrated customers and work on solving their problems.
•Offer assistance and direct customers even if they didn't ask for assistance.
•Maintain an excellent body language and smile, even when working under pressure.
•Notify managers and report to them the escalated issues to save customer time.
•Pass on my work experience to newcomers and assist them.


05th of July 2009 – 10th of March 2011 - El Sewedy Electric, Cairo.

Public Relations Department:
Public Relations Specialist.

Main Tasks, Responsibilities & Accountabilities:

•Developing and promoting positive public image for the company and employees.
•Organizing, coordinating and managing company public events and conferences.
•Booking local and international flights and hotels accommodation.
•Writing and editing monthly reports.
•Applying saving cost.
•Handling the invoicing cycle.
•Negotiate and analyze contracts and rates.
•Meeting rooms inspection for important events.
•Continiously update the hotels and travel agencies offers and promotions for the company employees.







15th of March 2011 – Current - Schneider Electric,Cairo.

Finance Department, Travel Section:
Travel Co-ordinator.



Main Tasks, Responsibilities & Accountabilities:

•Organizing and preparing for company’s events and conferences.
•Booking local and international flights and hotels accommodation.
•Writing and editing monthly reports.
•Applying saving cost.
•Handling the invoicing cycle.
•Negotiate and analyze contracts and rates.
•Meeting rooms inspection for important events.
•Continiously update the hotels and travel agencies offers and promotions for the company employees.
•Car renting orders for outside missions.

2004-2008 Ain Shams University
Faculty of Commerce, English Section.
Major: Business Administration.
Grade: Good.

2002-2004 Ibn Al Nafis Language School General Certificate of Secondary Education.

Bachelor's degree

Computer Skills:
Very good knowledge in Internet.
Good knowledge of MS Excel, Word, Power Point, Outlook.

Language Skills:
Native language Arabic
Very good command of both written and spoken English.

Soft Skills:
Presentation, communication, time management.

04th of Nov- 16th of Dec 2006 Youth Leadership Initiative (YLI), vodafone, Egypt:

Academic training, practiced through workshop sessions in different
subjects:
1.Career Planning.
2.Emotional Intelligence.
3.Marketing.