Post applied for Butler or guest relations officer

To secure a position which offers on-the-job learning opportunities, and the chance to contribute to the company with my unique combination of knowledge, skills, and a dynamic personality. Also, to fulfill my passion of meeting and serving people.

Senior Villa Host, Waldorf Astoria Maldives,
Assist with guest arrival and doing check-in & check-out perfectly
Coordinate with guest needs and complaints handling.
Selling Excursions and private events to generate additional revenue
Good and effective communications within the team and guest
Responsible for guest bills and Cashering
Maintaining a positive chain of interacting and communicating withinthe team as well as across all resort’s departments
Coordinate with other departments to set maintenance schedules for resort’s assets
Responsible for reception when they needed help
Responsible to do night audit while doing night shift in reception

Senior Waiter, Paradise Island Resort & Spa, Maldives
Responsible for leading the team in an Italian Restaurant
Responsible for taking orders from group and individual tables.
Through knowledge about Italian foods
Conducting breefing and giving informations to the team members on behalf of Supervisor.



Head Waiter, Olive garden Restaurant, Male', Maldives


Senior Captain, Lakshmi Hotel & Resort, Kerala, India

Jul 1999 – May 2000 National School of Hotel Management, India
Diploma in Hotel Management
Jan 1998 – Dec 1999 Calicut University, India
Pre- Degree
Jan 1994 – Dec 1997 St.John's High School, Palavayal, India
High School Leaving Examination

Joined here as a pre opening team and coordinate to set each outlet. Hilton Worldwide took over the management rights of the property on 1st July 2009 and the property officially joined Hilton Worldwide under the Waldorf Astoria brand on 1st March 2010. This is the first Waldorf Astoria Hotel to be opened in Asia.
I met the expetation from here and I received many appriciation such as three times employee of the month nominee, five times excellance star award, appriciation for product knowledge contest and certified for Train The Trainer etc..

Proficient in the following:
Operating System: Windows 95/98
Microsoft Office: Words, Excel, Outlook, Access and PowerPoint
MICROS
FIDELIO PMS-Reservations, Front Desk, Guest History, Cashier and Night audit
OPERA Version 3