Egypt Zones accountACCOUNT

Admin Assistant / Front Office Executive


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Education: 2
Experience: 3 years
Relocation: No

Industry Experience
1 years Other
1 years Other
2 years Customer Service

Career Objective

Looking for a challenging position in the administrative section at a growth-oriented firm, which will allow me to further utilize my skills and acquire new abilities.

Professional Experience

WORK EXPERIENCE:
HCL Infosystems Qatar WLL .( May,2012 to Present)
Responsibilities FrontOffice Executive
• Management of the front office.
• Attending incoming and outgoing calls.
• Coordinating/Dispatching mails by courier.
• Preparingdaily attendance file/ leave application submitting to HO.
• Monitoring Employees visa expiration, exit permit& sending request for RP renewal
• Handling Office Pettycash, Prepare cash statement,cashvoucher & Receipt for documentation and transmition
• Enrolling employees for medical Insurance (addition &cancellation)
• Monitoring & updating stocks Register
• Preparing Invoices & Delivery notes
• Data entry of service Job cards
• Preparing Documentation for shipment release
• Arranging Hotel booking for employees on business trip to Doha
• Maintaining organized filing System
• Assisting Team Members in completing their tasks.
• Processing monthly employee expense claims /submitting to Head office for payment issuance.

SYSCOMS Information Technology, Doha (May to July 2011 ,Part time)

Achievements : during the short stint with SYSCOMS I was able to close 30 corporate deals (course bookings) for the company. In addition to 20 firm leads.

Responsibilities include for Receptionist as below;
• Welcome & assist all company guests/visitors
• Answering & transferring phone calls
• Handling Customer inquiries
• Managing inbound & outbound Faxes
• Maintaining inquiry calls register
• Customer interaction
Responsibilities include for Tele-Marketing as below;
• Outboud calls to source potential clients with brief on existing proposals
• Gathering of clients emails, and fax numbers for proposal submissions
• Follow up calls on receipt of proposals confirmation
• Setting up of appointments of course counselors with clients
• Compiling weekly report on outbound calls, new leads, and weekly appointment sheets

FLUID FLOW TECH - 1st July 2004 to 30th June 2006

Responsibilitiesinclude forRECEPTIONIST/ADMIN ASSISTANT
• Welcome & assist all company guests/visitors
• Answering telephone calls
• Drafting letters, preparing minutes of meeting
• Handling Customer inquiries
• Customer interaction
• Handling correspondences inbound & outbound (emails, faxes,letters..etc)
• Schedule and manage appointments and meetings
• Maintaining an organized filing system


Eductation

HIGHER SECONDARY GOA BOARD,1998

Certification

Certificate Course in Secretarial Practice
Certificate Course in Accounting Package – TALLY
Computer Knowledge
MS Word
MS Excel
MS PowerPoint
Internet & Email

Additional Information

Effective organizational skills
Proficient in MS Office programs
Ability to communicate effectively
Attention to detail and commitment to quality
Self-motivated; hard working, diligent
Ability to work efficiently under pressure

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