Egypt Zones accountACCOUNT

IT Support Executive


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Education: 5
Experience: 3 years
Relocation: Yes - Domestically

Industry Experience
3 years Customer Service

Career Objective

To blend my knowledge & potential to an optimum level & deliver my best to your esteemed organization.

Professional Experience

Currently working for Al Fardan Exchange as IT Support Executive, E-Money (Since Jan, 2010)

• Handling OEM back end application.
• Support and solving problems for new and existing companies.
• Activating OEM accounts, registering employees, salary file creating for customers with limited IT background.
• Handling customer complaints regarding: late salary payments, problems with their banks, problems in the salary information file (SIF), payroll fund transfer from client’s bank to central bank.
• Providing required support for the marketing and training department of Al Fardan exchange

Eductation

• Done Bachelor in Computer Science from VTU, 2004-2008.
• Currently pursuing MS in Software Systems from BITS, Pilani.

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