computer systems analyst

Result oriented and proactive personality, with a success driven zest to learn, work and excel in a multi-disciplinary environment where I can learn to solve tomorrow’s problems today.

Computer Warehouse Group (MTN Nigeria Communications, Ikoyi Lagos)
Date: 1st September, 2010 – date
Department: Information Systems
Role: End-user support Engineer
• Perform hands-on faults resolution activities on user computer systems (HP, Compaq, Dell, and IBM) as well as installation and configuring to customer satisfaction.

• Security management: prevention of unauthorized access to network resources.

• Perform LAN support functions down to the last line of support before escalating to LAN Engineers.

• Report generation on a weekly basis.

• Monitoring of system security violations and resolution of virus attacks.

• Daily\Weekly Backup of the Enterprise Servers using Symantec Backup Exec.12.5 on Windows 2003 Server.

• B. Tech., Computer Engineering, Rivers State University of Science and Technology, Port-Harcourt. 2009
• SSCE, Zunic Education Centre, Oyigbo, Port-Harcourt, Rivers State 2000

• Cisco Certified Network Associate (CCNA) May 2009
• Oracle Certified Database Professional (OCP) April 2008
• Oracle Certified Datatbase Associate (OCA) December 2007

PROFICIENCY
• Strong negotiation skills
• Quite analytical
• Articulate and always eager to learn
• Good at making presentations
• Highly industrious
• A team player with the role of a motivator
• Always engaged in critical thinking

COMPUTING SKILLS
• Assembly, installation, upgrading & trouble shooting of both hardware & software components of a computer system.
• Proficient in systems engineering, with vast knowledge in various operating systems: Win XP, Win Vista, Window 7, Windows Server 2003 installation, maintanance and troubleshooting.
• Routine audits of computer hardware and software, to maintain data integrity, efficiency and performance of the system.
• ORACLE database installation, maintanance, backup and trouble shooting. Ensuring data integrity and availabilty in a multi-user environment.
• Ability to network systems in a Local Area Network (LAN) .

COMPETITIVE ADVANTAGE (Business Competence)
• Ability to work successfully under pressure with minimum supervision.
• Ability to out-think, out-invent and out-play any competitor over time through collective intelligence and team spirit.

TECHNICAL ABILITIES
• Strong organizational, presentation and information technology service skills
• Ability to efficiently identify and solve IT project issues that promote business productivity
• Sensitivity analysis and use of optimization tools for determining the optimal solution among alternatives