Operation and Maintenance Engineer

Operation and Maintenance of 2G/ 3G BSS equipment

1) Telecom Engineer (OMC-R) – Glo Mobile Ghana Ltd, Accra
November, 2010 – to date
•Configuration of Alcatel-Lucent, Huawei and ZTE 2G\3G BSS equipment
•Modification of Alcatel-Lucent, Huawei and ZTE 2G\3G BSS Equipment
•Troubleshooting Alcatel BSS equipment using Network Performance Optimiser (NPO)
•Analysing the performance of BSS equipment
•Using Network Performance Indicators (NPI) to decide which hardware needs to be replaced
•Monitoring of NEs on ZTE, Alcatel-Lucent and Huawei platforms
•Escalations of faulty NEs to Radio Access Engineers concerned
•Providing support to Field Engineers
•Implementation of GPRS Configuration on Alcatel-Lucent BSCs
•Implementation of AMR FR/HR codec and BSC dimensioning (TRX-TSU) mapping to reduce congestion on BSCs.
•Performance of alignment tests on the Atermux connections between the BSS and NSS subsystems.


2) I. T. Consultant – Redeemer I. T. Solutions, Kumasi
May, 2010 – to date

Provides I. T. Consultancy Services like software development, installation, documentation and training to clients;
3) I. T. Officer – Software Engineering Consultancy Limited, Accra
August, 2009 – May, 2010

• Providing software and hardware support for clients both on-site and off-site
• Managing MySQL & MSSQL database systems
• Maintaining and documenting softwares
• Website development
• Providing software training for clients
• Developing software for companies or individuals
• Computer troubleshooting and repairing
• Computer networking


5) Teaching Assistant (National Service) - Kwame Nkrumah University of Science and Technology, Kumasi
September, 2008 – July, 2009

• Supervising electronics laboratory works
• Supervising students during computer practical
• Organizing electronics tutorials for students
• Assisting lecturers on IT related problems
• Troubleshooting and repairing computers
• Installing, upgrading and maintaining Windows and Linux operating systems
• Managing Physics department’s computer laboratory
• Managing students database systems
• Setting up network connections

Kwame Nkrumah University of Science and Technology

B.Sc in Physics